Administrative Clerk

Job Title:

Funeral Home Administrative Clerk Hours:

10-4

M-F Location:

North Canton, Ohio Wage:

$18.00

JOB SUMMARY:

The position will assist the funeral director with services and operating procedures of the funeral business. This position interacts directly with client families during their time of need and is expected to assist the Funeral Director in creating and maintaining a premier level of client family satisfaction.

QUALIFICATIONS AND SKILLS

Must posses a strong attention to detail with excellent organizational skills and the ability to work independently. Solid communication and interpersonal skills with the ability to multitask are also required. Must be able to type a minimum of 40 wpm. Must have strong computer skills and be familiar with Windows and Mac. Must have general knowledge of spelling, grammar and punctuation. Must be proficient in written communication and using email, Microsoft Word and Excel, Photoshop, Adobe Reader, scan and fax, online forms, purchasing, research and data entry, convert standard time to military time and be able to prioritize tasks. Must maintain a high level of professionalism and must possess strong written and verbal communication skills. As being a family's first point of contact with our company, the candidate must be professional in appearance, service-oriented, customer-service skills and be able to keep emotions in check when dealing with stressful situations. Must also be able to juggle multiple tasks such as greeting families while handling incoming phone calls. Must demonstrate a positive can do attitude while staying organized, efficient and punctual. Must be able to lift a minimum of 50 lbs. Must have a pleasant and professional phone demeanor and be able to make outgoing calls, answer queries, screen phone calls, make and confirm appointments, and relay instructions and messages. Must ensure all data are kept confidential. Must be able to have a clean driving record. Must either be or qualify to become a notary public.

EXPERIENCE

Administrative Support or Customer Service experience preferred.

EDUCATION

Minimum High School Graduate Job Type:

Part-time Pay:

$18.00 per hour Application Question(s): Are you comfortable working in this kind of field?

Work Location:

In person