NorthStar Memorial Group is seeking a Cemetery & Funeral Home Office Manager at Memorial Pak Funeral Home & Cemetery in Memphis, TN. With a collaborative team structure, each management team member has the chance to make a lasting impact, driving the entrepreneurial spirit that defines us. We set fair and achievable goals, ensuring every member contributes to our growth and success. Our team is ever-growing, dedication is valued, potential is recognized, and ethical leadership is celebrated. Responsibilities Support the General Manager, Sales Manager, Cemetery Caretaker Supervisor, and Chapel Location Manager (in combo facility) to ensure objectives are met while maintaining a high standard of ethics and meeting budgetary requirements. Coordinate the processing of orders and the control of storage inventory for vaults and markers Partner with the Grounds/Maintenance Department to ensure the processing of installation orders Consistently communicate with families upon request complete Hire and train staff to follow business processes Motivate location staff to ensure service is above and beyond client expectations Qualifications 3+ years of experience in an administrative management role Experience in the funeral industry preferred Proficient computer skills including HMIS and MS Office Excellent communication skills Professional demeanor and service-oriented attitude Effective leadership skills and ability to inspire others in their roles and tasks We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.