What You Will Do:

The Embalmer is responsible for preparing the deceased's body for burial. This role will be part of the Care Center network and have additional crematory responsibilities. Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family

Care for the deceased respectfully while performing all the tasks involved in the cremation process, ensuring that the remains are correctly received, processed, and returned to the family

Maintain the crematorium, equipment, and adjacent facilities

Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files

Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor

Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations

Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality

Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation

Completes tasks and details resulting from the arrangement conference

Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation

Conducts and attends funeral services regularly

Leads all post-service follow-ups as needed

What We Require:

High school diploma or the equivalent

Completed mortuary school

Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed

Valid state-issued Embalmer license (as per state licensing requirements)

Crematory operator certification is preferred

Minimum one year of experience in customer service

Minimum one year of work experience in the funeral industry is preferred

Ability to do decedent care, i.e., embalming (per state requirements)

Ability to keep all licenses and continuing education requirements current and in good standing

Organizational and planning skills; time management skills, and the ability to prioritize work

Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude

Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) Ability to lift 150lbs safely

Valid state-issued driver's license with a clear driving record