The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career.

Overview & Responsibilities:

Preforms or works directly with the public

Greets families and guests

Answers calls in a timely fashion from a multi-line phone system

Cleans and maintains the preparation room and its supplies

Processes and maintain at-need and pre-need case files

Assists with embalming, dressing, cosmetizing, and casketing of the deceased

Transfers deceased from place of death to funeral home and crematory

Enters vital information into software systems

Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.

Provides both standard and customized service materials

Releases urns, service materials, personal property, and flags to families

Updates list of family members to contact for information

Responds to emails efficiently and timely

Stocks and organize urns

Places obituaries for families in the newspaper, social media, and website

Responds and attends to inquiries as required

Performs other duties assigned

Requirements & Qualifications:

High school diploma or equivalent

Currently enrolled in or have completed an accredited mortuary science program

Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)

Self-motivated and energetic

Strong verbal and written communication skills

Caring, empathetic, and committed to providing best-in-class service to customers

Sensitivity and knowledge of different philosophical systems and religions

Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture

Valid state-issued driver's license with a clear driving record