BASIC PURPOSE

Collecting, laundering, folding, ironing, and stocking of linens in the hotel. Position may include room cleaning and/or public area cleaning when and if necessary.

FUNCTIONS/RESPONSIBILITIES

Assist in the collection of soiled laundry items as needed Sort and launder soiled laundry items as required by the property and by brand standards. This requires the operation of all laundry room/housekeeping standard laundry machinery Fold and stock linens and all laundry items in appropriate location Monitor laundry room supplies and inform supervisory staff of supply needs Monitor condition of linen, and inform supervisory staff of deficiencies or ordering needs Maintain cleanliness of laundry area, and ensure that safety violations are addressed immediately Assist housekeepers with restocking housekeeping carts when necessary Respond to guest requests, concerns and problems to ensure guest satisfaction. Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. Provide support and assistance in the housekeeping department, cleaning rooms when and if needed. When needed, assist other departments and employees with any tasks requested by a supervisor or manager

KNOWLEDGE AND SKILLS

Education High school education or equivalent experience Experience Experience in the hospitality housekeeping field preferred by not necessarily required. Skills and Abilities Ability to physically perform the tasks required of this position (listed above) Ability to communicate with supervisors, coworkers and guests Ability to follow direction and work independently Hours Required S cheduled days and times may vary based on need and/or direction of supervisor Flexibility in scheduling required, including weekends, night and holidays when needed Must adhere to the time and attendance policies set forth by the company

ENVIRONMENT

Physical Job Requirements Lifting/Pushing/Pulling/Carrying Position requires daily and frequent lifting/pushing/pulling & carrying of various items. This includes, but is not limited: Lifting and carrying of linen and basic housekeeping supplies Pushing of carpet cleaning machinery, housekeeping cart and vacuum cleaners Bending/Kneeling Position requires daily and frequent bending and kneeling throughout the course of a full shift. This includes, but is not limited to: Picking up basic housekeeping supplies Cleaning of guest rooms and public areas, including restrooms Providing turndown service, and trash removal Mobility Continuous movement throughout hotel for entire shift Continuous Standing/Walking Continuous standing and walking can be expected throughout shift Climbing Stairs Position may necessitate that employee climb stairs

Hearing/Vision/Speech:

One-on-one communication with guests, supervisors and coworkers critical Must be able to receive and clearly understand the standards and expectations of housekeeping duties Must be able to visually identify areas needing attention and inspect those areas upon completion of task Must be polite and hospitable in all interactions with guests, supervisor and coworkers

Chemicals/Agents:

Use of Cleaning chemicals, aerosol sprays and other chemicals used to perform function

Protective Clothing Type:

Non-slip shoes are required Job may require back brace, gloves and other protective equipment

Equipment Operation:

Vacuums and other housekeeping equipment Commercial washers, dryers, extractors and ironing machinery Radios and other communication devices

REPORTS TO

Executive Housekeeper, AGM/GM Pay:

$17.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person