Team Associate - Laundromat & Laundry services

Position Overview Dr. Clean Laundry is seeking a welcoming, dynamic & friendly Team Associate to provide exceptional customer service experience and support daily operations. This role is perfect for someone who enjoys working with people, takes pride in maintaining a clean environment, and is looking for a flexible part-time opportunity. There will be an opportunity to convert it to a full time role. What You'll Do Greet customers and provide friendly, helpful assistance Help customers with machines, payment systems, and general questions Maintain a clean, safe, and organized laundromat (floors, restrooms, machines, and surfaces) Restock supplies and keep work areas organized Assist with wash-dry-fold (WDF) services, including sorting, washing, drying, folding, and packaging laundry in accordance with the company's SOPs. Ensure timely completion of all periodical cleaning tasks in accordance with the company's SOP Handle customer transactions, including accepting payments and providing change Assist with selling laundry supplies and services as needed Assist with basic machine troubleshooting and report issues to the Team Lead Support opening and closing procedures as needed Work scheduled shifts reliably and professionally What We're Looking For Must be at least 18 years old and legally authorized to work in the United States Friendly, customer-focused attitude Strong communication skills and ability to work with a team Reliable, punctual, and willing to learn Ability to lift up to 30 lbs and stand for extended periods Flexible availability, including evenings and weekends Bilingual (English/Spanish) is a plus, but not required

What We Offer Base Pay Range:

$16.50-$18.50 per hour Expected hours: 10-30 per week, based on business needs Semi-annual KPI Bonus Flexible scheduling Employee incentive opportunities, subject to eligibility and company policy Additional pay opportunities for eligible overnight shifts, in accordance with company policy Employee discounts Employee laundry credits Employee referral program Additional pay opportunities for completion of approved company-sponsored First Aid, CPR, AED, and BLS certifications, in accordance with company policy Uniforms provided Promotions subject to performance & company policy Semi-annual team-building events Benefits Earned Sick Time in accordance with Massachusetts lawAdditional benefits may be offered at employer discretion Equal Employment Opportunity Dr. Clean Laundry is an equal opportunity employer and complies with all applicable federal and Massachusetts employment laws.

Pay:

$16.50 - $18.50 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person