Wax Specialist European Wax Center - 2.8 La Cañada Flintridge, CA Job Details Part-time From $16.90 an hour 3 hours ago Benefits Employee discount Qualifications Customer service Upselling Body waxing

Esthetician License Cosmetology Full Job Description Wax Associate Job Description Description:

As a Wax Associate you are responsible to uphold the Ultimate Wax Experience at all times. Your performance greatly affects a guest's entire experience, so it's important to always provide the highest-quality wax service while maintaining a cheerful and positive attitude.

Job Duties:

Following the EWC process with all guests Greets guests in a professional and friendly manner upon check in Providing all waxing services to all EWC's guests Memorize and use the scripts and standard responses that pertain to the WSA position Follow and adhere to all pager policies and travel ticket Ensure that client consent form is completed and reviewed with guest before beginning service Establishing and maintaining professional relationships with guests Promotes the benefits of waxing specific to each guest and recommends frequency Confirming all guest's services, and up-selling services in the room before starting service; Must maintain an average 1.40 services per ticket Retaining guests through pre-booking Safeguards guest information and confidentiality Educating guests on EWC's exclusive product line; Must maintain a 14% retail conversion Maintains a professional clean appearance of self by following EWC WSA dress code: 'Hot Tamale' Barco Scrubs. White athletic sneakers. Long-sleeved white shirt underneath scrub top (if needed). Long to medium length hair should be pulled back Name tag (worn on the top left side of their scrub, directly above the EWC logo.) Maintains a clean and stocked wax room; filling out any necessary forms when needed Cleaning and restocking center and wax bin Approach and educate guests when not in session or on break about EWC retail products and the benefits of waxing All associates are required to use the correct Intranet Form as a part of their daily procedures and when certain situations arise within the center Attend staff meetings and trainings Follow European Wax Center protocols, policies and procedures Accurately clock in and out Adhering to the Reservation Book managed by the GS Associate Various duties as assigned by Center Management.

Job Requirements:

Must adhere to local and state licensing laws and regulations. Adhere to Board of Barbering and Cosmetology Requirements for self, center and rooms. Understand and believe in the benefits of waxing. Customer service oriented and able to communicate effectively with guests, center management, fellow WSA and GS staff. Able to work flexible days and hours.

Job Type:

Part-time Pay:

From $16.90 per hour

Benefits:

Employee discount

Work Location:

In person