A Salon or Spa Manager manages a hair or beauty salon or a spa providing specialized personal care services. Hires and manages hair stylists, or attendants that provide massages or other treatments at a spa, and oversees customer service. Develops marketing and advertising strategies; develops a consistent style for decor, products and treatments offered. Manages finances, building expenses and equipment maintenance.
We're looking for an organized, personable Front Desk Manager to lead the daily operations of our salon's front-of-house experience. This role is ideal for someone who thrives in a fast-paced environment and takes pride in creating a warm, welcoming atmosphere for every client who walks through the door. About the Role As Front Desk Manager, you'll be the first point of contact for our clients and a key part of keeping the salon running smoothly. You'll balance the energy of a busy front desk with the calm, inviting tone our clients expect — coordinating schedules, supporting our team of nail technicians, and ensuring every visit feels seamless from start to finish. Responsibilities Greet clients and manage a welcoming front desk experience for walk-ins and scheduled appointments Answer phone calls promptly and professionally, addressing client questions and requests Manage the appointment calendar, including online bookings, phone reservations, and walk-ins Process payment transactions accurately, including cash, card, and contactless payments Deliver consistently excellent customer service, resolving concerns with professionalism and care Support and help coordinate scheduling for nail technicians to ensure smooth daily operations Track and manage inventory and supplies, placing orders as needed to keep the salon fully stocked Communicate regularly with upper management and ownership on daily operations, client feedback, and team needs Qualifications Relevant experience required — prior front desk, salon/spa coordination, or customer service management experience preferred Strong organizational skills with the ability to multitask in a fast-paced setting Familiarity with booking software and point-of-sale systems Excellent communication and interpersonal skills A calm, professional demeanor, even during busy periods Demonstrated leadership ability and a collaborative, team-oriented mindset Ideally open to working any day of the week, in particular weekends (Saturday & Sunday) Why Join Us We've built a salon environment where energy and calm coexist — a fast-paced workplace grounded in genuine care for our clients and our team. If you're a motivated professional who enjoys leading with warmth and precision, we'd love to have you apply!
Pay:
From $25.00 per hour Expected hours: 20.0 - 40.0 per week
