Overview Nova Medical & Day Spa is a premier medical spa in Barrington, Illinois, focused on helping clients look and feel their best through personalized aesthetic and wellness treatments. The spa emphasizes natural-looking results, transparent recommendations, and long-term relationships built on trust. Services include injectables, facial balancing, laser hair removal, IPL photofacials, microneedling, PRP, chemical peels, HydraFacials, customized skincare, and advanced laser procedures. Nova combines medical expertise with a luxury experience, supported by a team dedicated to continuous learning, exceptional patient care, and results-driven treatments using leading technology. Role Description We are seeking an energetic, outgoing, and growth-minded Assistant Spa Manager who is excited to take on leadership and operational responsibilities while also being an active part of our front desk team. As an assistant manager, you'll work alongside the clinic manager to drive sales, membership growth, and build a high-performance culture. This individual will play a key role in helping grow a thriving brand within the community by supporting daily operations, driving sales growth, tracking KPIs, supporting team performance, building community partnerships, generating leads, and assisting with social media and marketing initiatives. The role will also focus on creating an exceptional client experience, increasing client retention, cross-promoting services, and supporting events and other growth initiatives. The ideal candidate is highly personable, organized, proactive, and results-driven, with a genuine passion for helping grow a successful medical spa.
We are looking for someone who enjoys networking, creating partnerships, generating new business opportunities, and contributing ideas that help grow the company. The ideal candidate is both people-focused and results-driven, with strong leadership and organizational skills. Key Responsibilities Assist with daily spa operations and team management. Greet and check patients in and out. Educate patients on services, memberships, promotions, and products Track employee KPIs, sales goals, and performance metrics. Help drive revenue growth through community outreach, strategic partnerships, networking, and brand-building initiatives. Answer phones, manage inquiries, and follow up with prospective clients. Improve lead generation and client follow-up processes. Monitor and manage inventory. Organize daily, weekly, and monthly business priorities and projects. Create and maintain relationships with local businesses and community partners. Attend networking and community events to increase brand awareness. Assist with social media content creation, marketing initiatives, and promotional campaigns. Collaborate with ownership on new ideas, strategies, and growth opportunities. Qualifications Minimum 2 years of experience in a medical office, med spa, or management. Proven ability to build relationships, network, and create a positive client experience. Strong communication, leadership, and organizational skills. Experience managing goals, KPIs, sales performance, or team accountability. Comfortable with front desk operations, phone communication, lead follow-up, and client scheduling. Self-starter who takes initiative, solves problems, and contributes new ideas. Proficient with technology, scheduling software, and basic reporting. Ability to multitask and thrive in a fast-paced environment. Social media and marketing experience preferred. Experience working in aesthetics highly preferred, but not required. Compensation and Benefits $22-25/ hour Uncapped Bonus Potential Health Insurance 401(k) Paid Time Off Employee Discounts Growth Opportunities Ready to grow with us? If you're passionate about leadership, client experience, business development, and helping build a thriving brand, we'd love to hear from you. Please apply through indeed or email your resume and cover letter to elena@novamdspa.com
Pay:
$22.00 - $25.00 per hour
Benefits:
401(k) Employee discount Health insurance Paid time off