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Massage Envy Spa Chicago

Clinic Spa Manager

Job Description

Lead People. Drive Growth. Help People Feel Their Best. Are you a natural leader who loves developing people, building positive culture, and driving business results? Massage Envy is looking for a motivated, business-minded Clinic Manager to lead one of our Chicagoland locations. This is more than managing daily operations—you'll take ownership of your clinic's performance, develop a high-performing team, and create an environment where employees and clients thrive.
Our Brand Promise is simple:
We help you take care of you. What You'll Do
  • Lead and inspire your team of front desk associates, massage therapists, and estheticians through coaching, recognition, development, and accountability.
  • Drive business growth by owning key performance goals including membership sales, retention, service hours, guest growth, retail, and skin care.
  • Create an exceptional client experience that builds relationships, loyalty, and long-term wellness.
  • Build a positive, high-performing culture where employees feel valued, expectations are clear, and great work is recognized.
  • Own clinic operations , including staffing, scheduling, performance management, inventory, client resolution, and overall clinic standards.
  • Lead from the front by being visible, engaged, solutions-focused, and willing to jump in wherever needed.
  • Use the numbers to drive action —identify opportunities, set goals, coach performance, and hold yourself and your team accountable for results. You'll thrive in this role if you're:
  • A proven leader who knows how to motivate, coach, and develop people
  • Energized by sales, goals, growth, and measurable results
  • Passionate about creating a positive and accountable workplace culture
  • Confident having both encouraging and difficult conversations
  • Organized, adaptable, and solutions-focused
  • Comfortable analyzing performance and turning opportunities into action
  • Experienced in management, sales, hospitality, fitness, wellness, beauty, retail, or another service-driven business Why Join Us?
We offer competitive compensation, performance-based earning opportunities, benefits, leadership development, and the opportunity to truly influence the success of your business. You'll have the freedom to make an impact—growing your clinic, developing your people, and creating a place where clients want to come and great employees want to stay. If you're ready to lead a team, grow a business, and help people feel their best, we'd love to meet you. Massage Envy franchised locations are independently owned and operated. Hiring criteria, benefits, and compensation are established by each individual franchisee and may vary by location.
Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance Referral program Vision insurance
Work Location:
In person
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