A Salon or Spa Manager manages a hair or beauty salon or a spa providing specialized personal care services. Hires and manages hair stylists, or attendants that provide massages or other treatments at a spa, and oversees customer service. Develops marketing and advertising strategies; develops a consistent style for decor, products and treatments offered. Manages finances, building expenses and equipment maintenance.
401(k) Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Paid time off Training & development Vision insurance Assistant Spa Manager Hand & Stone Massage and Facial Spa - Crystal Lake, IL Hand & Stone Massage and Facial Spa in Crystal Lake, IL is looking for an energetic, people-focused Assistant Spa Manager to help keep our spa running smoothly while supporting sales growth and team development. If you love leading by example, motivating a team, and creating great guest experiences, this could be the perfect next step in your career. This role is ideal for someone who thrives in a fast-paced environment, enjoys coaching others, and wants to grow within the wellness industry.
Core Responsibilities:
Sales Leadership & Coaching Bring enthusiasm and confidence to sales and training Coach and support front desk associates in memberships, gift cards, and retail product sales Step in to mentor team members who may be struggling and help them build confidence and skills
Required:
5+ years of sales experience Customer Service & Team Support Oversee daily front desk operations and set the tone for exceptional guest service Train and support sales associates while fostering a positive, professional team culture Work closely with the Spa Manager to maintain a calm, welcoming, and organized spa environment Serve as a reliable backup to the Spa Manager by stepping in to support daily operations, decision-making, and supporting the team as needed Promoting Services & Revenue Growth Share the health and wellness benefits of our services with guests in an authentic, approachable way Help maximize schedules and commission opportunities Administrative & Operational Support Assist with scheduling, inventory management, and sales reporting Support the Spa Manager with administrative and operational tasks to ensure smooth day-to-day operations Spa Operations & Cleanliness Conduct walk-throughs to ensure the spa is clean, organized, and guest-ready Jump in where needed — assisting spa professionals with room turnover, maintaining common areas, and helping keep the spa looking its best Help open or close the spa if needed
Benefits:
Competitive Compensation :
Salary plus performance-based bonuses
Health Benefits :
BCBS medical, dental, vision, and company-provided life insurance 401
K:
Coming soon with company match
Career Growth :
Opportunities for advancement into management roles based on performance
Ongoing Training :
Continuous learning and professional development
Flexible Scheduling :
Full-time flexible
Positive Team Culture :
A supportive, professional environment where teamwork truly matters
Employee Discounts :
Discounts on services, products, gift cards, and discounted employee memberships
ADP Payroll :
Access to ADP LifeMart perks and benefits
Spa Parties:
Annual spa outings with the whole gang!
Snacks & Coffee Station:
who doesn't love snacks and staying awake? Hand & Stone Franchise Corp. is not the employer of franchisee employees. Franchisees are independently owned and operated and are solely responsible for all employment-related decisions, including hiring, supervision, and compensation.
