We are looking for a kind hearted individual with excellent communication skills! We are a high energy environment and we love making our guests feel welcome. We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers. Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email Process transactions (cash and credit cards) and issue receipts Offer beverages and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Skills Positive attitude- places high value in being kind. Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma

Job Type:

Full-time Pay:

From $12.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Preferred)

Work Location:

In person