Job Summary We are seeking a dynamic and energetic Salon Manager/Guest Care Coordinator to lead our salon team and deliver exceptional guest experiences. This pivotal role combines management expertise with a passion for customer service, ensuring smooth salon operations while fostering a welcoming and professional environment. The ideal candidate will be proactive, organized, and motivated to drive sales, manage staff, and uphold the highest standards of service excellence. This paid position offers an exciting opportunity to grow within a vibrant retail and beauty industry setting. Duties Oversee daily salon operations, including scheduling, inventory management, and ensuring compliance with health and safety standards Lead, motivate, and supervise salon staff to achieve sales targets and deliver outstanding guest care Coordinate guest appointments, handle inquiries, and ensure a seamless booking experience using POS systems Conduct employee orientations, training sessions, and ongoing development programs to enhance team skills Implement merchandising strategies and manage stock levels to maximize retail sales opportunities Handle purchasing, pricing adjustments, and inventory control to maintain optimal product availability Foster a positive team environment through effective communication, conflict resolution, and leadership in shift management Support recruiting efforts by interviewing candidates and onboarding new team members Ensure excellent customer service by addressing guest concerns promptly and professionally Skills Strong management skills with experience in retail or salon environments Excellent communication skills in multiple languages; bilingual abilities are a plus Proven ability in negotiation, sales management, and operational oversight Experience with POS systems, cash handling, and retail math for accurate transactions Skilled in employee orientation, training & development, and supervising teams effectively Knowledge of inventory management, merchandising, and stock control practices Competent in budgeting, payroll processing, bookkeeping, and basic math applications Exceptional organizational skills with the ability to prioritize tasks efficiently Leadership qualities that inspire teamwork and foster a motivating work environment Customer service-oriented mindset with phone etiquette proficiency Familiarity with retail industry sales techniques and store management best practices Join us in creating an inviting atmosphere where guests feel valued while leading a talented team toward success. This role is perfect for someone passionate about beauty services combined with strong operational expertise—ready to make a positive impact every day!

Pay:

$17.00 - $20.00 per hour Expected hours: 30.0 - 35.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person