Front Desk Team Member - Sui Yoga & Spa YogaBath LLC New York, NY Job Details Full-time $20 - $22 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Customer communication Customer support experience within hospitality industry Salon software Greeting customers Fitness sales Attention to detail Full Job Description Sui Wellness Studio is a vibrant, high-energy expanding space in the heart of SoHo offering yoga, spa, massage services, retreats, Yoga Teacher Trainings and much more. We are passionate about creating an inspiring environment where our members feel supported, connected, and cared for. We're seeking a warm, professional, and highly organized Front Desk & Guest Experience Associate to join our team part-time (up to 25 hours/week). As the first point of contact, you'll set the tone for every guest interaction — from welcoming clients with genuine hospitality to providing expert knowledge of our offerings and assisting with smooth daily operations.

Responsibilities:

Guest Experience & Sales Greet and assist guests and members with warmth and professionalism Provide thorough, accurate information about Sui's memberships, class packages, spa and massage services, and special events Confidently recommend and sell services and products based on guest needs Build rapport with members and help foster a strong sense of community Front Desk Operations Manage check-ins for yoga classes, spa appointments, and training sessions Maintain an organized, inviting reception area Follow opening and closing procedures with precision Monitor and manage bookings in our scheduling system (Momence) Team & Communication Coordinate with instructors, therapists, and trainers to ensure accurate schedules Communicate changes or updates to guests and staff promptly Support the studio team in upholding Sui's standards and values

Qualifications:

Previous customer service experience, preferably in a wellness, fitness, hospitality, or spa setting Exceptional organizational skills and attention to detail Ability to thrive in a fast-paced environment while remaining calm and focused Strong interpersonal and communication skills Passion for wellness, yoga, and holistic living a plus!

Why Join Sui:

Work in a beautiful, inspiring SoHo wellness space Join a supportive, motivated, and fun team Access to wellness perks and services Be part of a growing studio with exciting new offerings

Job Type:

Part-time Benefits:

Employee discount Flexible schedule

Work Location:

In person

Pay:

$20.00 - $22.00 per hour

Benefits:

Employee discount

Work Location:

In person