Here is the updated job description incorporating "spa experience a plus" alongside the strong retail sales emphasis and the $18.00 - $22.00 per hour rate.

Assistant Spa Manager Location:

Spavia, King of Prussia, PA Position Type:

Full-Time / Part-Time About SpaviaSpavia is seeking a sales-minded, passionate, and goal-driven Assistant Spa Manager to join our growing team! We are an independently owned and operated luxury day spa. Spavia provides a family-oriented culture grounded in respect, compassion, and work-life balance—creating a sanctuary where both our guests and our team can relax, recenter, and renew. Our guests enjoy luxurious spa amenities alongside a full menu of award-winning treatments, including massage, skincare, spray tanning, full-body waxing, lash extensions, mineral makeup, and body wraps. We pride ourselves on delivering results-oriented skincare and body products to complement our service offerings. Role OverviewAs the Assistant Spa Manager , retail sales and guest retention are central to your role. You will bridge front-of-house hospitality with revenue growth—leading by example on the sales floor, driving retail performance, and coaching the team on home-care recommendations and membership conversions. You will actively support the Spa Director/Owner in overall daily operations, sales goal execution, and team management.

Core Responsibilities Retail Sales Leadership & Revenue Growth Drive Sales Targets:

Take ownership of retail sales quotas, membership enrollments, and gift card promotions to exceed monthly revenue goals.

Consultative Selling:

Lead front-desk and specialist teams in educating guests on professional home-care products and treatment upgrades to enhance guest results.

Sales Coaching & Contests:

Conduct ongoing sales training, role-play guest interactions, design creative sales incentives/contests, and mentor staff on overcoming objections.

Merchandising & Display:

Maintain visually appealing, clean, and fully stocked retail shelves that align with Spavia visual merchandising standards to maximize impulse and targeted buys.

Operations, Team Leadership & Guest Service Guest Hospitality:

Deliver exceptional guest interactions at check-in/check-out, ensuring every guest receives 5-star service.

Inventory Control:

Lead monthly physical inventory counts, track product sell-through rates, manage shrinkage, and coordinate restock orders for retail products and back-bar supplies.

Staffing & Scheduling:

Assist with recruiting, interviewing, hiring, and onboarding sales-focused talent. Manage staff schedules and request-off workflows to optimize front-desk coverage during peak sales hours.

Reporting:

Monitor daily and weekly retail revenue metrics, membership retention rates, and POS reporting to track progress against annual goals. Marketing & Community Engagement Partner in local business outreach, VIP events, product launch parties, and targeted promotional campaigns to generate new retail and service traffic.

Requirements & Qualifications Retail Sales Experience:

Minimum 2+ years of proven retail sales experience (beauty, luxury retail, or high-end retail sales required).

Industry Experience:

Prior experience in a spa, salon, or wellness setting is a major plus!

Track Record of Success:

Demonstrated history of meeting or exceeding personal and store sales quotas in retail or membership-based models.

Education:

High school diploma or equivalent (degree or formal training in sales, business, or marketing is a plus).

Skills:

Strong consultative sales techniques, proficiency with point-of-sale (POS) software, inventory tracking, and excellent communication skills.

Attributes:

High energy, goal-driven, persuasive communicator, reliable, and professional under pressure.

Work Environment:

Drug/alcohol-free workplace; flexible schedule required (including evenings and weekends).

Pay & Benefits Base Hourly Pay:

$18.00 - $22.00 per hour (commensurate with experience).

Bonus & Commission Opportunities:

Substantial performance-based bonuses and commissions tied directly to retail sales volume, team goals, and membership growth.

Perks & Culture:

Generous employee discounts on luxury retail products and spa services. Clear pathways for career advancement into Spa Manager / Spa Director leadership roles. A collaborative, supportive, and fun team environment! How to ApplyReady to take the lead in a dynamic retail and luxury spa environment? Submit your resume directly to Indeed.

Pay:

$18.00 - $22.00 per hour

Work Location:

In person