Salon Manager Studio Booth Pittsburgh, PA Job Details Full-time $26 - $30 an hour 12 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Computer literacy Salon experience Team development Attention to detail Organizational skills Front desk Beauty & cosmetics sales Retail management Time management Full Job Description Job Summary Studio Booth Salon & Spa is seeking an experienced, confident, and proactive Salon Operations Manager to oversee daily operations, multitasking, support our team, and deliver an exceptional client experience. The ideal candidate takes ownership, anticipates client needs, solves problems thoughtfully, and follows through consistently. Working closely with the owner, you will maintain service standards, strengthen Studio Booth's reputation, and support business growth.

Location:

6343 Penn Ave, Suite B, Pittsburgh, PA 15206

Pay:

$28-$32 per hour, depending on relevant experience Work arrangement: Onsite We offer competitive compensation, flexible scheduling within the salon's operating needs, employee and family benefits, and free parking. Responsibilities Oversee daily salon and front desk operations, including appointments, calls, emails, check-in, checkout and inventory management. Actively check on clients throughout their visits, anticipate their needs, and ensure they feel welcomed, valued, and cared for. Resolve client complaints and employee concerns professionally, fairly, and discreetly. Follow through on resolutions and involve the owner when appropriate. Coordinate appointment flow and team coverage to maintain smooth operations. Coach front desk team members on client service, communication, salon procedures, and retail recommendations. Organize and lead team meetings, communicate updates, and follow through on action items. Plan and host team socials that encourage connection and a positive workplace culture. Manage inventory, stock counts, product ordering, receiving, and retail displays. Manage day-to-day social media activity, coordinate content with the team, and respond promptly and professionally to DMs. Recommend and sell appropriate retail products, communicate relevant services and promotions, and encourage rebooking. Monitor bookings, retail sales, rebooking, and client feedback; identify opportunities for improvement with the owner. Maintain a polished, welcoming salon environment and represent Studio Booth professionally in person, by phone, and online. Skills Previous salon experience required , with a strong understanding of salon operations and service flow. Strong front desk, multitasking, appointment coordination, and customer service skills. Excellent organization, attention to detail, computer proficiency, and time management. Confident communication, problem-solving, and conflict-resolution skills, including the ability to handle client and employee issues. Ability to manage inventory accurately and organize team meetings and social events. Willingness and ability to manage social media activity and respond to DMs. Confidence recommending and selling retail products. Proactive customer service, sound judgment, initiative, and consistent follow-through. Reliability, punctuality, accountability, professional presentation, and discretion. Willingness to learn, accept feedback, and help others improve. Meevo booking software knowledge preferred. Management or supervisory experience preferred. Apply through Indeed with your resume or send your resume directly to

Pay:

$26.00 - $30.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person