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Hand & Stone - 1080 Virgina Center Pkwy - Glen Allen, VA

Now Hiring Spa Manager Hand and Stone Glen Allen VA

Career Insights for Salon / Spa Manager

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Based on Virginia data

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What they do

A Salon or Spa Manager manages a hair or beauty salon or a spa providing specialized personal care services. Hires and manages hair stylists, or attendants that provide massages or other treatments at a spa, and oversees customer service. Develops marketing and advertising strategies; develops a consistent style for decor, products and treatments offered. Manages finances, building expenses and equipment maintenance.

$49,626 / year median in Virginia

+22% projected growth

Explore Career

Job Description

Benefits:
Health insurance Paid time off Training & development Vision insurance 401(k) Bonus based on performance Dental insurance Flexible schedule We are seeking an experienced, service-driven Spa Manager to lead daily operations and elevate the guest experience within our spa. This leadership role is responsible for team development, operational excellence, and driving service and retail performance.
Key Responsibilities:
  • Oversee all day-to-day spa operations
  • Lead, coach, and develop estheticians, massage therapists, sales associates, and spa support staff
  • Ensure high standards of professionalism, presentation, and service delivery
  • Manage scheduling, payroll, and productivity metrics
  • Drive retail and service revenue through strategic initiatives and team coaching
  • Monitor inventory, ordering, and backbar management
  • Resolve guest concerns and ensure service recovery when needed
  • Maintain compliance with all health, sanitation, and licensing regulations
Qualifications:
  • Previous spa or wellness management experience required
  • Strong leadership and team-building skills
  • Proven track record in sales growth and operational performance
  • Excellent communication and conflict-resolution abilities
  • Flexible availability, including evenings, weekends, and holidays
What We Offer:
  • Competitive salary + performance incentives
  • Professional development opportunities
  • Service and retail discounts
  • Supportive, team-focused culture If you're a hands-on leader passionate about guest experience, team development, and operational success, we invite you to apply.