Salon Operations Coordinator Diamond Beauty and Boutique Cheney, WA Job Details Full-time $20 - $25 an hour 2 days ago Benefits Paid time off Employee discount Qualifications Customer communication Full Job Description Job Summary Diamond Beauty & Boutique is looking for a highly organized, proactive, and people-focused Salon Operations Coordinator to help keep our salon running at its best every single day. This is much more than a front desk position. You'll be responsible for creating an exceptional guest experience while supporting the daily operations of a fast-paced, luxury salon. You'll work closely with the owner and leadership team to keep systems organized, solve problems before they happen, and help our team succeed. If you thrive in a busy environment, love organization, enjoy helping people, and take pride in making things run smoothly, we'd love to meet you. What You'll Do Deliver an exceptional first impression by welcoming every guest with warmth and professionalism. Answer phones, respond to messages, and schedule appointments with accuracy and efficiency. Manage appointment flow to maximize productivity and guest satisfaction. Follow up with leads, missed calls, and client inquiries. Maintain accurate client records and salon documentation. Monitor inventory, place supply orders, and keep retail displays fully stocked and organized. Assist with bookkeeping, invoicing, deposits, and basic financial tracking. Support salon marketing by helping update social media, promotions, and website information. Coordinate calendars, meetings, and operational projects. Assist leadership with administrative tasks and special projects. Help maintain a clean, organized, luxury environment throughout the salon. Support our team by anticipating needs, solving problems, and keeping daily operations running efficiently.

We're Looking For Someone Who:

Loves creating amazing customer experiences. Is incredibly organized and detail-oriented. Can prioritize multiple tasks without becoming overwhelmed. Takes initiative instead of waiting to be told what to do. Communicates professionally with clients and teammates. Is dependable, punctual, and accountable. Enjoys learning new systems and technology. Remains calm and positive during busy days. Loves working as part of a team while also being able to work independently. Preferred Qualifications Previous administrative, office management, salon, spa, hospitality, or customer service experience. Experience with Google Workspace. Experience with QuickBooks is a plus. Strong computer skills and the ability to learn new software quickly. Excellent written and verbal communication skills. Why You'll Love Working Here At Diamond Beauty & Boutique, we're passionate about creating an unforgettable experience for every guest while building a workplace where our team can grow professionally and personally.

We offer:

A supportive, fun, and team-oriented culture. Opportunities for growth and leadership. Employee discounts on salon services and retail. Ongoing education and development. A beautiful, fast-paced work environment where every day is different. We're looking for someone who sees something that needs to be done and simply takes care of it!

Pay:

$20.00 - $25.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person