Veterinary Assistant Full-Time Job Description Pet Hospital of Thornton and Broadlands Veterinary Clinic are looking for a dynamic, highly skilled individual inspired to contribute confidently to the successful launch of two best-in-class hospitals. Come grow with us while working in a brand new, locally owned, modern facility with state-of-the art equipment, servicing pets in your local community. This is a full-time, non-exempt position, offering forty hours per week. Rotating Saturday scheduling required. While the schedule is expected to be consistent, changes may be necessary to meet the needs of a growing hospital.

Role & Responsibilities:

Customer Service Facilitate communications (phone, text, email and in-person) and cultivate positive client experiences Interact with veterinary professionals and escalate complex communications when appropriate Facilitate and manage appointment and surgical schedules Maintain accurate and up-to-date records (including client communications) Technology Focus Fielding and managing multi-line phone systems Fielding and responding to electronic communications Utilize cloud-based software application (EzyVet) Patient Care Safe and reliable restraint Basic mathematics Support appointment related activities as needed (i.e. obtaining histories, TPRs / weights, assisting with medical records) Perform standard appointment procedures (i.e. vaccinations, nail trims, ear cleanings, etc.) Complete hospital admissions (i.e. verifying consent forms, patient information, medications, and fasting status) Perform therapeutic procedures and complete diagnostics (including laboratory and radiology imaging studies) Assist with anesthesia as directed (responsibilities will vary pending experience and state requirements), but may include IV Catheter placement, venipuncture, injections and patient monitoring Assist with surgical and dental procedures as directed (responsibilities will vary pending experience and state requirements) Equipment Perform routine maintenance (as needed) to ensure equipment is in working order Clean and care for surgical instruments (including wrapping packs and managing the autoclave cycles) Facilities Maintain a clean and inviting environment, adhering to OSHA requirements

Compensation & Benefits:

Competitive salary Pet discounts 401(k) Scrub allowance Success in this

Role:

4+ years of veterinary experience 4+ years of customer service experience A strong passion for helping others High emotional intelligence and effective communication skills, especially in receiving and responding to feedback Proficiency with conflict resolution Ability to communicate confidently and compassionately with veterinary professionals across different roles Excellent time management and organizational skills, with the ability to multitask and prioritize tasks efficiently Strong personal accountability, reliability, attention to detail, and commitment to following through on responsibilities This full-time Veterinary Assistant position offers an engaging environment where your dedication to animal health is valued every day. If you're eager to grow your veterinary expertise while making a positive impact on pets' lives, we encourage you to apply!

Pay:

$22.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Employee discount Health insurance Paid time off Uniform allowance

Work Location:

In person