Customer Service Representative/Veterinary Assistant Camden Pet Hospital Minneapolis, MN Job Details Full-time $16

• $18 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Life insurance Retirement plan Qualifications Filing Records management Patient care Cleaning Multi-line phone systems Full Job Description Camden Pet Hospital is a woman owned, full service, AAHA accredited, small animal and exotic practice in the heart of Minneapolis.

We provide high quality, compassionate care with a strong emphasis on education and strengthening the human-animal bond. We have maintained a strong connection to the community as a well-respected practice since the 1970's and have a wonderfully diverse range of clientele and patients. We remain privately owned and operated with a focus on team health and wellbeing. We feel like Camden Pet Hospital stands out from the rest, specifically when it comes to our team! Here is what we can offer our new team member: A generous benefits package for full-time employees Medical, dental and vision insurance Retirement Savings Plan Employee Assistance Plan Pet Wellness Plan Pet Care Discounts Paid Time Off and Sick time One hour lunch breaks A supportive, positive minded team culture The opportunity to grow and advance! We support education and development! Management that is approachable, available, and communicative Work/life balance We are looking to add an amazing Customer Service Representative/Veterinary Assistant to our team! This can be a full time or part time position. We are happy to train the right person in both roles! As a Customer Service Representative, you would be responsible for the following duties: Customer Care

• Greeting and maintaining positive relationships with clients. You will be the primary friendly face that our clients interact with at first contact in person and on the phone. Creating and maintaining a positive environment and experience during the entire client's stay. Reception
• Answering phone calls efficiently to schedule appointments, answer questions, triage calls for nurses, Veterinarians and management as well as making outgoing calls. Financial
• Create invoices and collect secure transactions. Process end-of-day transactions and settlements. Administrative
• Update medical records, filing and scanning documents, printing, data entry, etc.

Embody a supportive and leading presence to ensure things run as smoothly as possible. As a Veterinary Assistant you would be responsible for the following: Taking patient history Scribing and relaying doctor's notes and recommendations Running lab work Filling prescription medications Performing x-rays Assisting with patient restraint Administering vaccines and medications Reception duties, including scheduling appointments Cleaning and packing instruments Preparing for medical and surgical cases Surgery prep and recovery Other duties as assigned Our ideal candidate should have the following skills (but not required) : Flexible hours and availability Bilingual (Spanish or Hmong) Experience with Microsoft Office Experience with Pulse/eVet PIMS (a plus!) Experience answering multi-line phone system Experience with and a love for animals and their people Basic understanding of veterinary care

• preventatives, vaccines, terminology, etc.

Our ideal candidate must have the following: Excellent Customer Service Skills High integrity honesty and trustworthiness A positive, upbeat personality and a "can-do" attitude Excellent communication skills High attention to detail Ability to multitask A self-starter, highly motivated Full vaccinations for COVID Apply through Indeed and/or send your resume and a note about yourself to to apply!

Job Type:

Full-time Pay:

$16.00

• $18.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Ability to

Relocate:

Minneapolis, MN 55412: Relocate before starting work (Required)

Work Location:

In person