Veterinary Receptionist/ Assistant•Experienced Kempsville Veterinary Hospital, Hilltop Veterinary Clinic, Nexus Veterinary Urgent Care Virginia Beach, VA Job Details Part-time From $20 an hour 16 hours ago Benefits Paid time off Employee discount Retirement plan Qualifications Customer communication Teamwork Animal hospital experience High school diploma or GED Managing clients in a customer support role Veterinary procedure assistance Medical terminology Veterinary administrative support Veterinary terminology Animal restraint Full Job Description Nexus Veterinary Urgent Care•

Client Service Representative/Floater Position:

Experienced CSR/ Floater Location:

1124

Lynnhaven Parkway, Virginia Beach, Virginia Schedule:

Friday-Sunday, 1:00 PM•11:00

PM Pay:

Starting at $20/hr Looking for a better work-life balance in veterinary medicine? Join Nexus Veterinary Urgent Care and be part of a team that truly respects and supports its staff. We're building a clinic that prioritizes both quality patient care and a healthier veterinary industry. About Us Nexus Veterinary Urgent Care is a newly established clinic providing high-quality, compassionate urgent care for pets. We are building something different—an environment where both patients and staff are genuinely cared for. Our leadership team is deeply passionate about the veterinary field and committed to treating our team as skilled professionals . We believe the industry can be better, and we are intentionally creating a workplace that supports, respects, and values the people in it. Position Overview We are seeking an experienced CSR to join our team for a weekend-focused schedule . This role is ideal for someone who thrives in a fast-paced environment and wants to be part of a clinic that is raising the standard for both patient care and workplace culture. Responsibilities Greet and check in clients in a professional and compassionate manner Answer phones, schedule appointments, and triage incoming inquiries Communicate clearly with clients regarding wait times, estimates, and updates Process payments and maintain accurate client records Coordinate with medical staff to ensure smooth patient flow Maintain a calm and organized front desk during high-stress situations Assist with general clinic support and float between reception and hospital support as needed Provide exceptional customer service with empathy and professionalism Qualifications High school diploma or equivalent Previous CSR/ front desk experience required (veterinary) Comfortable working in a fast-paced, sometimes high-stress environment Strong communication and multitasking skills Professional, calm, and compassionate demeanor Ability to work well as part of a team Comfortable with veterinary workflow and terminology Positive attitude and willingness to contribute to a fun, collaborative team culture Restraint and some working knowledge of veterinary assisting Flexibility-be willing and able to step away from the front desk to assist in clinical areas as needed ("float" support role) Why Join Nexus? Competitive pay based on experience Work with leadership that respects and supports veterinary staff Be part of a clinic actively working to make the industry a better place Help build a positive, team-driven culture from the ground up Opportunities for growth as the practice expands How to Apply Submit your resume and a summary of your experience. Please include references.

Pay:

From $20.00 per hour

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person