HVAC Project Operations Manager

About Us J&J Mechanical Inc. is an established, family-owned residential HVAC company serving South Jersey for over two decades. We've built our stellar reputation through quality workmanship, strong values, and exceptional customer service. As we continue to grow, we are seeking a strong operational leader to help drive our next chapter. Job Overview We are seeking a dynamic and strategic HVAC Director to lead our high volume residential HVAC company. In this pivotal role, you will oversee the daily operations of HVAC services, ensuring optimal performance, safety, and customer satisfaction. Your leadership will drive business growth through innovative project management, process improvements, and effective team supervision. This is an exciting opportunity for a motivated professional to shape the future of our HVAC operations while delivering exceptional service and operational excellence. Duties This role is the central communication hub between scheduling, office administration, technicians, installers, and management. Run daily morning operations meetings with office staff and field crews Review the schedule and assign crews to service calls and installations Coordinate with office staff on schedule changes, emergencies, and customer updates Track technician and install team progress throughout the day Ensure equipment and all materials are ready before jobs begin Solve field issues quickly to keep jobs moving Monitor job progress, labor hours, callbacks, and productivity Communicate with customers when schedules or project timelines change Work with ownership to improve systems, accountability, and efficiency Help create standard operating procedures and KPIs Lead and manage all aspects of HVAC operations, including installation, maintenance, and repair services Develop and implement strategic plans to enhance operational efficiency and service quality Supervise technical teams, providing guidance, training, and performance evaluations to foster a high-performing workforce Oversee profit & loss responsibilities to ensure financial targets are met or exceeded Drive business development initiatives by cultivating client relationships and identifying new market opportunities Manage multiple projects simultaneously, ensuring timely completion within budget constraints Continuously analyze processes for improvement opportunities and implement best practices to streamline workflows Collaborate with sales teams to promote services and expand the customer base Requirements 3+ years in operations, dispatch, production management, or field leadership HVAC, plumbing, electrical, construction, or home services experience preferred Strong leadership and communication skills Ability to manage multiple moving parts/crews in a fast-paced environment Comfortable with scheduling/dispatch software Problem solver who can lead with confidence and accountability Proven management experience in HVAC or related technical services industry Strong strategic planning and leadership skills with the ability to motivate teams toward common goals Demonstrated success in supervising staff and managing business operations effectively Knowledge of project management principles applied to HVAC projects Ability to develop and execute process improvement initiatives that enhance efficiency and service delivery Excellent communication skills for engaging clients, team members, and stakeholders effectively Prior experience in business development and sales within the HVAC sector is highly desirable Compensation & Benefits Competitive salary based on experience (example: $85,000-$175,000+ depending on fit and industry experience) Bonus opportunities based on team performance Paid time off Health benefits Company vehicle or vehicle allowance Opportunity to grow with an established company Join us in leading a vibrant team dedicated to delivering top-tier HVAC solutions! We value energetic professionals who thrive on challenge and innovation. This role offers the chance to make a tangible impact on our operations while advancing your career in a fast-paced environment committed to excellence.

Pay:

$85,000.00 - $150,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person