Insurance Customer Service Representative

Insurance Customer Service Representative Jarvis Insurance Agency Inc Sylvan Lake, MI Job Details Full-time $15 - $16 an hour 1 day ago Benefits Paid holidays Paid time off Opportunities for advancement Qualifications Phone communication Clerical experience Productivity software Office experience Client interaction via phone calls Full Job Description Job Overview Join Jarvis Insurance Agency , a well-established agency with a 60-year history. Led by owner Jeff and a team of agents in a small, close-knit office. Jessica oversees office operations, ensuring a harmonious workplace where everyone gets along. With a focus on getting things done to create a supportive atmosphere. As an Insurance Customer Service Representative at Jarvis Insurance Agency, you'll be part of a team that values collaboration and a positive work environment. If you're seeking a role where your contributions matter, and you can thrive in a small office setting, this position offers an opportunity to play a key role in maintaining our agency's efficient operations. Join our team if you're looking for a role where your contributions are valued, and you can thrive in a small office setting. As an Insurance Customer Service Representative , you'll play a crucial role in maintaining the efficiency and positive dynamics of our agency.

Salary Range:

$15.00 - $16.00 per hour Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Evenings Off Weekends Off Paid Holidays Equipment Provided Personal Workspace Friendly Work Environment Hands on Training Mon-Fri Schedule Career Growth Opportunities Requirements Previous insurance experience is required. Previous Office Experience is Required. Must have Microsoft Suite knowledge. Pay meticulous attention to detail when making changes to policies, and client data to minimize errors and ensure the highest level of accuracy. Handle various client interactions , policy inquiries, and customer service duties concurrently, without compromising the quality of service. Communicate effectively through written and verbal means , both with clients and team members, to provide clear, concise, and informative responses. Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication. Responsibilities Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, and claims. Issue Insurance Documentation (Certificate of Insurance, automobile insurance ID cards, etc.) Demonstrate proficiency with emailing out cancellation letters promptly and accurately, ensuring timely communication with clients. Exhibit strong organizational skills by effectively managing filing work and promptly answering phones, with a focus on commercial insurance.