Interim Chief Financial Officer

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

JOB DESCRIPTION

Metrocare Services is posting this position in accordance with internal hiring and system requirements. This requisition is being used to support an approved hire and to complete required pre‑employment and onboarding processes. The organization reserves the right to proceed with a hire based on business needs and leadership approval.

GENERAL DESCRIPTION

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Chief Financial Officer (CFO) is a vital component of Metrocare's Executive Management, assisting with mission critical, highly visible and complex duties to assure the effective administration and evolution of the agency. This position will be uniquely responsible for assuring Metrocare's readiness for anticipated growth and the adaptation of the agency to changing payer and regulatory landscapes. The CFO will plan and coordinate agency activities to ensure operational and financial success while anticipating changes within state, federal and contractual programs and minimizing disruption. It is mandatory that this position interface with other Center departments to produce the most favorable outcomes within the goals and objectives of the Center. The CFO will provide consultation to other senior management staff on matters related to any area of oversite delineated above.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions listed here are representative of those that must be met to successfully perform the job. Acts as a pivotal member of Center leadership to support and implement the Centers goals and objectives with an emphasis on finance, administration and planning. Oversees the work output and ensures the optimal performance of the CFO, the VP of Human Resources, and the Directors of PFS, IT and Facilities. Assists the CEO in examining, deliberating, and developing policies and programs. Assists the CEO in implementation of Center policies and programs through administrative procedures, personnel actions, and exercising executive authority over the resources and personnel of Metrocare. Represents Metrocare to the community, governmental bodies and the network of human service agencies, associations, and individuals in a manner that favorably reflects upon the Board and the Center. Interfaces directly with financial, regulatory and other institutions and agencies that are a part of the regular operations of Metrocare. Develops, implements and refines a dynamic Strategic Plan and Key Performance Indicators [KPIs] on an ongoing basis. Develops and continuously refines the structured data that supports the identification and reporting of operational metrics to optimize Center performance. Results of such activities are reported to the Centers leadership, including the Board of Trustees. Reviews and analyzes the revenue cycle employing critical measures such as Net Collection Rate to validate agency-wide performance with state-funded and other third party payers. Works closely with the COO and CCO to determine the level of compliance of service and business practices with appropriate regulatory rules, laws, standards and contractual obligations. Assists with or develops Center policy and practices to ensure that they reflect existing and new requirements of State, Federal and other third party contracts. Analyzes programmatic and business processes for optimal performance and report those findings. Maintains an active and effective Facilities Management Department for Metrocare's owned and leased properties and as vended services for regional agencies in conjunction with efforts by the VP for Business Development. Implements and maintains continuous improvement of utilization review process. Establishes and analyzes Risk Management practices, in participation with Center leadership and the Texas Council Risk Management Fund, to include liability and employee health. Leads the Agency's Safety Management and Workers Compensation programs. Interacts with clients and their families, other Executive Managers and all Center employees in a positive and professional manner. Maintains regular communication with supervisor and attends scheduled management meetings for the efficient and successful operation of the Center. Performs other duties as assigned by the Chief Executive Officer.

COMPETENCIES

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Acts as a pivotal member of Center leadership to support and implement the Centers goals and objectives with an emphasis on finance, administration and planning. Oversees the work output and ensures the optimal performance of the CFO, the VP of Human Resources, and the Directors of PFS, IT and Facilities. Assists the CEO in examining, deliberating, and developing policies and programs. Assists the CEO in implementation of Center policies and programs through administrative procedures, personnel actions, and exercising executive authority over the resources and personnel of Metrocare. Represents Metrocare to the community, governmental bodies and the network of human service agencies, associations, and individuals in a manner that favorably reflects upon the Board and the Center. Interfaces directly with financial, regulatory and other institutions and agencies that are a part of the regular operations of Metrocare. Develops, implements and refines a dynamic Strategic Plan and Key Performance Indicators [KPIs] on an ongoing basis. Develops and continuously refines the structured data that supports the identification and reporting of operational metrics to optimize Center performance. Results of such activities are reported to the Centers leadership, including the Board of Trustees. Reviews and analyzes the revenue cycle employing critical measures such as Net Collection Rate to validate agency-wide performance with state-funded and other third party payers. Works closely with the COO and CCO to determine the level of compliance of service and business practices with appropriate regulatory rules, laws, standards and contractual obligations. Assists with or develops Center policy and practices to ensure that they reflect existing and new requirements of State, Federal and other third party contracts. Analyzes programmatic and business processes for optimal performance and report those findings. Maintains an active and effective Facilities Management Department for Metrocare's owned and leased properties and as vended services for regional agencies in conjunction with efforts by the VP for Business Development. Implements and maintains continuous improvement of utilization review process. Establishes and analyzes Risk Management practices, in participation with Center leadership and the Texas Council Risk Management Fund, to include liability and employee health. Leads the Agency's Safety Management and Workers Compensation programs. Interacts with clients and their families, other Executive Managers and all Center employees in a positive and professional manner. Maintains regular communication with supervisor and attends scheduled management meetings for the efficient and successful operation of the Center. Performs other duties as assigned by the Chief Executive Officer. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality.

QUALIFICATIONS EDUCATION AND EXPERIENCE

Masters degree in business administration, public health, public administration, health care administration, or other relevant program. Bachelors degree with equivalent work experience may substitute in unique situations. A minimum of ten (10) years of progressively responsible administrative experience in a health care delivery system or other complex service industry with heavy emphasis on finance, operations and administration. Professional experience in corporate level program and personnel management, finance and development of program guidelines, policies, and procedures.

MATHEMATICAL SKILLS

Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS

Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

CPR SAMA TRAVEL

In county travel is required No Overnight travel required

WORK ENVIRONMENT

The noise level may vary between low and mild. The work environment should not be unusually hot or cold.

Benefits Information and Perks:

Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. Metrocare's Altshuler Center for Education & Research is the premier training and research institute for community mental health professionals across Texas. Metrocare upholds the person-centered philosophy to focus care on the needs of individual. We take care to ensure that people's preferences, needs and values guide clinical decisions and to provide care that is respectful of and responsive to those we serve. We see ourselves as partners in healing with our clients and their support network.