IT Support Specialist

job summary: Required Qualifications 5+ years of IT support, helpdesk, or end-user technology support experience. Strong troubleshooting skills for common hardware, software, network, and user access issues. Experience supporting business applications and guiding users through software-related issues. Strong communication skills with the ability to explain technical issues in a clear, user-friendly way. Ability to work with vendors, MSPs, and internal teams to drive issues to resolution. Strong organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced business environment. Service-oriented mindset with a strong focus on supporting internal users. Preferred Qualifications Experience supporting McLeod TMS or other transportation management systems. Experience in the trucking, logistics, transportation, or supply chain industry. Familiarity with cybersecurity tools, endpoint protection, patching, device compliance, and user adoption initiatives. Experience managing IT inventory and device lifecycle processes. Experience working with managed service providers and software vendors.

location:

Gretna, Louisiana job type: Contract salary: $21 - 25 per hour work hours: 8am to 5pm education: High School responsibilities: Required Qualifications 5+ years of IT support, helpdesk, or end-user technology support experience. Strong troubleshooting skills for common hardware, software, network, and user access issues. Experience supporting business applications and guiding users through software-related issues. Strong communication skills with the ability to explain technical issues in a clear, user-friendly way. Ability to work with vendors, MSPs, and internal teams to drive issues to resolution. Strong organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced business environment. Service-oriented mindset with a strong focus on supporting internal users. Preferred Qualifications Experience supporting McLeod TMS or other transportation management systems. Experience in the trucking, logistics, transportation, or supply chain industry. Familiarity with cybersecurity tools, endpoint protection, patching, device compliance, and user adoption initiatives. Experience managing IT inventory and device lifecycle processes. Experience working with managed service providers and software vendors.

qualifications:

Required Qualifications 5+ years of IT support, helpdesk, or end-user technology support experience. Strong troubleshooting skills for common hardware, software, network, and user access issues. Experience supporting business applications and guiding users through software-related issues. Strong communication skills with the ability to explain technical issues in a clear, user-friendly way. Ability to work with vendors, MSPs, and internal teams to drive issues to resolution. Strong organizational skills and attention to detail. Ability to manage multiple priorities in a fast-paced business environment. Service-oriented mindset with a strong focus on supporting internal users. Preferred Qualifications Experience supporting McLeod TMS or other transportation management systems. Experience in the trucking, logistics, transportation, or supply chain industry. Familiarity with cybersecurity tools, endpoint protection, patching, device compliance, and user adoption initiatives. Experience managing IT inventory and device lifecycle processes. Experience working with managed service providers and software vendors.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.