Kid Zone Attendant | Henderson Family YMCA

POSITION SUMMARY

Under the supervision of the Director of Membership, the Kids Zone Attendant is responsible for leading program activities and delivering excellent customer service to all members, guests, and program participants. The Kids Zone Attendant is responsible for managing the functions of the program in accordance with the stated mission, goals, and policies established by the administrative staff and Board of Directors.

Job Schedule:

Flexible schedule Monday through Friday daytime and evening shifts.

ESSENTIAL FUNCTIONS

Maintains the safety of each child in the Kids Zone program; ensures the parent/guardian remains in the facility during the duration of the stay. Greets everyone as they enter the Kids Zone program; provides excellent service to members, guests, and program participants in the facility. Maintains awareness of safety procedures and policies. Keeps accurate, written attendance records and ensures children arrive and depart with a parent/guardian. No child can be released without an approved parent/guardian. Ensures that each parent/guardian completes/signs the emergency pick-up form and is aware of the rules. Keeps the equipment and play areas clean. Recognizes that the success of the YMCA depends on all staff working together and being a team player means willingness to assist other staff members in doing whatever is required to make the YMCA successful. Plans activities for each night according to the posted Kids Zone schedule. Communicates with the supervisor regarding needs including supplies, games, etc. Arrives to work on time to prepare for the beginning of each evening. Actively engages participants for the duration of each evening. Disciplines children as necessary to ensure the safety of all participants. Report any issues to the appropriate parent/guardian, and to the supervisor, if follow-up is necessary.

QUALIFICATIONS

High school diploma or equivalent Certifications required within 30 days of hire: CPR/AED and First Aid Excellent interpersonal and problem solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales or related experience preferred.

WORK ENVIRONMENT & PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dress appropriately; comfortable clothing is acceptable; shorts should be below the fingertips. While performing the duties of this job, the employee may be required to use a computer and be able to communicate using a phone/smart device. The employee frequently is required to sit and reach and must be able to move around the work environment. The noise level in the work environment is usually moderate.