Referral Management Coordinor Department of Defense Military Trement Facilities under DHA Army Health Clinic Ireland, Fort Knox, KY Summary About the

Position:

This position is loced Ireland Army Health Clinic on Fort Knox, KY. Serves as a Referral Management Coordinor in the Managed Care Division, Referral Coordinion Center. Working hours are from Monday-Friday, 7:30 a.m.

• 4:00 p.

m. This is a Direct Hire Solicition Learn more about this agency Summary About the

Position:

This position is loced Ireland Army Health Clinic on Fort Knox, KY. Serves as a Referral Management Coordinor in the Managed Care Division, Referral Coordinion Center. Working hours are from Monday-Friday, 7:30 a.m.

• 4:00 p.m. This is a Direct Hire Solicition Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Fort Knox, KY No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $50,460
• $65,599 per year Pay scale & grade GS 7 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time
• Monday
• Friday, 07:30 a.m.
• 4:00 p.m. Travel Required Occasional travel
• You may be expected to travel for this position.

Appointment type Permanent Occupions and job series 0303 Miscellaneous Clerk And Assistant Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number

HSJA-26-13060028-DHA

Control number 885581800 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Duties Help Educe staff, healthcare professionals and beneficiaries on the consult tracking procedures Maintain suspense dabase for contacting civilian healthcare professionals to acquire consult results Work closely with network providers to ensure contact informion and required chart notes are sent and received in a timely manner to provide quality clinic s. Independently, identify and notify staff of items requiring urgent tention and processing to ensure best healthcare outcomes. Maintain positive and clear communicion with nurse case managers, group practice managers, providers, and the clinical support division to ensure the pients needs and hospital requirements are followed throughout the process. Requirements Help Conditions of employment Appointment may be subject to a suitability or fitness determinion, as determined by a completed background investigion. A Personnel Security Investigion is required. This position has mandory seasonal influenza vaccinion requirements and is subject to annual seasonal influenza vaccinions unless otherwise exempted for medical or religious reasons (documention of exemption must be provided upon hire). Immunizion screening is required. Hepitis B immunizion is required for all positions with direct pient contact. Applicants may be required to show proof of other immunizions depending on the type of position. This position requires the incumbent to have tuberculosis testing. This position is subject to TDY or business travel requirements to various locions. This may require travel via prively owned vehicles,

commercial transport plforms, and/or military aircraft, ships, and vehicles. This position may be authorized to Telework on a Situional basis.

Qualificions Who May Apply:

US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on educion, your transcripts required as part of your applicion. Additional informion about transcripts is in this document .

Specialized Experience:

One year of specialized experience which include: reviewing referrals for completeness, accuracy, and compliance; processing and coordining referrals; tracking referrals and consult results; maintaining referral or suspense dabase; using Electronic Health Record (EHR) dabase or similar program to retrieve, upload, route and document referral informion. This definition of specialized experience is typical of work performed the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your educion for the required experience in order to qualify. For this job, you must meet the qualificion requirement using experience alone

• no substitution of educion for experience is permitted. Educion Some federal jobs allow you to substitute your educion for the required experience in order to qualify. For this job, you must meet the qualificion requirement using experience alone
• no substitution of educion for experience is permitted.

Additional informion Male applicants born after December 31, 1959 must complete a Pre-Employment Certificion Stement for Selective Service Registrion. You required to provide proof of U.S. Citizenship. This position requires a 1 year probionary period 1 during which the agency evalues your fitness and whether your continued employment advances the public interest. In making this determinion, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizional or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certificion th it advances the public interest. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Recruitment or relocion incentives MAY be authorized for highly qualified candides. Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the informion in the Reemployed Annuitant informion sheet. Payment of Permanent Change of Stion (PCS) costs is not authorized, based on a determinion th a PCS move is not in the Government interest. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, a review of your applicion package (resume, supporting documents, and responses to the questionnaire) used to determine whether you meet the qualificion requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. If, after reviewing your resume and/or supporting documention, a determinion is made th you have infled your qualificions and/or experience, you may lose considerion for this position. Veterans and Military Spouses considered along with all other candides. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference cegories and the associed required documents is in the Applicant Checklist for Public Announcements . As described above, your complete applicion includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further. 1.

Your resume:

Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For each relevant work experience, make sure you include the employer's name, job title, start and end des (include month and year), for qualificions purposes, the number of hours worked per week, and a brief description th show you can perform the tasks the required level listed in the job announcement. If your resume does not contain this informion, your applicion may be marked as incomplete, and you may not receive considerion for this position. Use plain language. Avoid using acronyms and terms th are not easily understood. The hiring agency will not make assumptions about wh's in your resume. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions, and you may not be considered for this vacancy. For additional informion, to include formting tips, see: Wh to include in your resume . 2.

Other supporting documents:

Cover Letter, optional Most recent Performance Appraisal, if applicable.

NOTE:

Documents submitted as part of the applicion package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply Help To apply for this position, you must complete the online questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 09/25/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion ( https://apply.usastaffing.gov/ViewQuestionnaire/13060028 ). Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For additional informion, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. Your resume selected in USAJOBS included, but you must re-select other documents from your USAJOBS account or your applicion may be incomplete. It is your responsibility to verify th your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Uploaded documents may take up to one hour to clear the virus scan. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the USA Staffing Applicant Resource Center . To verify the stus of your applicion, log into your USAJOBS account ( https://www.usajobs.gov/applicant/profile/dashboard/ ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://help.usajobs.gov/how-to/applicion/stus . Agency contact informion Army Applicant Help Desk Website https://portal.chra.army.mil/hr_public?id=app_inq Address

JT-DD83CT EAST DHN

• IRELAND

DO NOT USE

Fort Knox, KY 40121 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Your applicion package used to determine your eligibility, qualificions, and quality ranking for this position. If you are determined to be ineligible or not qualified, your applicion will receive no further considerion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference cegories and the associed required documents is in the Applicant Checklist for Public Announcements . As described above, your complete applicion includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you marked as having an incomplete applicion package and you will not be considered any further. 1.

Your resume:

Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For each relevant work experience, make sure you include the employer's name, job title, start and end des (include month and year), for qualificions purposes, the number of hours worked per week, and a brief description th show you can perform the tasks the required level listed in the job announcement. If your resume does not contain this informion, your applicion may be marked as incomplete, and you may not receive considerion for this position. Use plain language. Avoid using acronyms and terms th are not easily understood. The hiring agency will not make assumptions about wh's in your resume. If your resume includes a photograph or other inapproprie merial or content, it will not be used to make eligibility and qualificion determinions, and you may not be considered for this vacancy. For additional informion, to include formting tips, see: Wh to include in your resume . 2.

Other supporting documents:

Cover Letter, optional Most recent Performance Appraisal, if applicable.

NOTE:

Documents submitted as part of the applicion package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certifices may contain personal informion for someone other than you. You may sanitize these documents to remove another person's personal informion before you submit your applicion. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. How to Apply Help To apply for this position, you must complete the online questionnaire and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 11:59 PM (EST) on 09/25/2026 to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion ( https://apply.usastaffing.gov/ViewQuestionnaire/13060028 ). Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. As a reminder, your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages removed from considerion. For additional informion, refer to the 'Required Documents' section. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process. You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. Your resume selected in USAJOBS included, but you must re-select other documents from your USAJOBS account or your applicion may be incomplete. It is your responsibility to verify th your applicion package (resume, supporting documents, and responses to the questionnaire) is complete, accure, and submitted by the closing de. Uploaded documents may take up to one hour to clear the virus scan. Additional informion on how to complete the online applicion process and submit your online applicion may be found on the USA Staffing Applicant Resource Center . To verify the stus of your applicion, log into your USAJOBS account ( https://www.usajobs.gov/applicant/profile/dashboard/ ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://help.usajobs.gov/how-to/applicion/stus . Expand Hide how to apply Agency contact informion Army Applicant Help Desk Website https://portal.chra.army.mil/hr_public?id=app_inq Address

JT-DD83CT EAST DHN

• IRELAND

DO NOT USE

Fort Knox, KY 40121 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your applicion. Your applicion package used to determine your eligibility, qualificions, and quality ranking for this position. If you are determined to be ineligible or not qualified, your applicion will receive no further considerion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Fort Knox, KY No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed No Salary $50,460

• $65,599 per year Pay scale & grade GS 7 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time
• Monday
• Friday, 07:30 a.m.
• 4:00 p.m. Travel Required Occasional travel
• You may be expected to travel for this position.

Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number

HSJA-26-13060028-DHA

Control number 885581800