Launch Operator

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced marina professionals. Full Benefits Package Including 401(k) Plan Orthodontic Coverage Paid Time Off Paid Holidays Paid Parental Leave Fertility Assistance Relocation Opportunities Paid Uniforms
Boating Discounts Launch Operations Personnel are qualified and authorized employees responsible for operating the launch vessel under the direction of the General Manager. This role may be referred to as Maritime Operations. •Must have a Limited Master (Launch Tender) License Essential Duties and Responsibilities Safely operate the launch vessel to transport mooring members and guests between the marina and their vessels in the mooring field Ensure the safety of all passengers by following established operating procedures, maintaining situational awareness, and enforcing safety guidelines Provide courteous, professional, and responsive customer service to all members and guests Assist passengers with boarding and disembarking, including handling lines as needed Conduct routine checks of the launch vessel and report any mechanical issues, safety concerns, or maintenance needs. Keep the launch clean, orderly, and properly equipped at all times Maintain daily operational logs, including passenger counts, trips completed, and vessel status
Communicate effectively with marina staff and management regarding vessel operations and member needs Technical and Physical Requirements Limited Master (Launch Tender) License Must be 18 years or older 2-5 years of marina experience preferred Ability to work safely around water Must be able to swim Must have a valid drivers' license Ability to lift 50 pounds
Any skills considered standard that a Maritime Operations personnel should possess Minimum Soft Skill Qualifications Eagerness to engage in a growing, fast paced, and industry-leading company Consistently treats others with dignity and respect Genuinely serves others with humility and a positive attitude Always communicates effectively and courteously with fellow teammates and members Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties Shows resolve and overcomes difficulties in a positive and productive manner Gladly provides responsive, and high level of service to our teammates and members Eagerly puts forth the extra effort to accomplish duties
Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs The Company Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available #boatingcareers