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Job Description
SALARY:
$21.63/hourly- $45,000.00
Annually SUMMARY:
This position is classified as exempt by FLSA standards. The Animal Control Field Supervisor is responsible for coordinating and supervising the Animal Control Officers' activities, assisting Animal Control officers in handling routine, unusual, or complex investigations. The incumbent will provide training for new officers on enforcement procedures, county ordinances, animal handling, interview and investigation techniques, courtroom demeanor, and various other courses as directed. This classification serves as direct supervisor to assigned employees and reports to the Animal Services Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include but are not limited to: Coordinating and supervising the Animal Control Officers' activities Coordinating and assisting Animal Control Officers in the investigation of violations of federal, state, and local animal welfare and control laws, the issuance of citations, the preparation of court testimony, and the quarantine of bite animals Conducting investigations and collecting evidence of violations, issuing orders for corrective actions and/or issuing citations Testifying in court as necessary Conducting shift briefings and assigning patrol areas; performing equipment, vehicle, and uniform inspections Responding to citizen complaints/calls for service concerning animals; enforcing Animal Control Ordinance Responding to emergency situations when necessary; assisting other law enforcement agencies as necessary Maintaining contact with Animal Control Officers to ensure that calls for service are answered promptly Performing annual performance evaluations of assigned personnel Approving and/or denying leave and vacation requests for assigned personnel Coordinating the Animal Control Officers' schedules to ensure efficient field coverage Reviewing the work of assigned employees for accuracy Supervising and evaluating the work of assigned Animal Control employees; ensuring adherence to department rules, regulations, and policies Instructing and assisting officers with the proper performance of their duties Training subordinates in all aspects of animal handling, animal behaviors, breed identification, and disease identification Ensuring Animal Control Officers attend required training classes and seminars; may serve as training officer Monitoring animals for injuries and diseases; ensuring that diseased or injured animals receive immediate treatment Informing the Animal Control Director of major problems or cases requiring special attention Monitoring the performance of Animal Control Officers; taking appropriate disciplinary action as needed Assisting with the development of annual department budget; assisting in developing and implementing department goals and objectives Assisting with annual audits and/or inspections by providing reports and ledgers as requested Performing other duties as assigned
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability necessary. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MINIMUM EDUCATION and/or
EXPERIENCE
High school education or general education diploma (GED) Two years' experience in an animal control facility, at least one of which has been in a supervisory capacity; or Experience sufficient to thoroughly understand the work of subordinate positions to answer questions and resolve problems usually associated with one to three years' experience or service An equivalent combination of education and experience may be considered
ELIGIBILITY REQUIREMENTS
Must be 18 years of age or older Must have the ability and willingness to drive a county vehicle
CERTIFICATES, LICENSES, REGISTRATIONS
Possess and maintain a valid Georgia Driver's License (Class C) and a satisfactory motor vehicle record (MVR) if assigned job duties requiring the use of a vehicle
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of or ability to learn county and department operations, ordinances, policies, procedures, terminology, codes, and/or materials as they relate to assignment Knowledge of or ability to learn applicable federal and state, laws, rules, regulations, and court system as they relate to assignment Knowledge of employee supervision; administrative and bookkeeping practices, standards, terminology, and software; payroll; purchasing Knowledge of animal behavior, care, disease, and health; symptoms and behavior associated with rabies and other common animal diseases Knowledge of animal capture; the methods and equipment involved in the capture of loose, stray, and/or dangerous animals Knowledge of animal euthanization process and procedures; federal and state laws regarding animal euthanasia Knowledge of basic species and breed identification of common domestic and wild animals Knowledge of business English, spelling, and grammar Knowledge of basic business mathematics: addition, subtraction, multiplication, and division Knowledge of or ability to learn the Douglas County geography Knowledge of occupational hazards and safety precautions necessary for the safe operation of equipment, tools, machinery, and vehicles as required by assignment Knowledge of standard clerical procedures and modern office practices, methods, and equipment Knowledge of OSHA and other health and safety regulations, requirements and practices as they relate to assignment Knowledge of State Environmental Protection Division regulations and reporting requirements as they relate to department functions Skill in animal care and handling animals; recognizing disease symptoms, enforcing quarantines, performing first aid, administering injections and medications Skill in animal capture and restraint devices, communications equipment, and other standard and specialized animal control equipment; capture of potentially dangerous animals Skill in in the treatment, stabilization, and transportation of sick and injured animals Skill in coordinating and resolving daily operational and administrative problems and issues effectively with subordinate employees Skill in creating, maintaining, and organizing accurate, detailed, and complete records in accordance with standard record-keeping procedures Skill in effective inter-personal and public relations and customer service; excellent oral and written communication skills to satisfactorily resolve conflicts and issues, and to explain established policies and procedures to employees, work crews, volunteers, and the general public Skill in handling and operating all assigned equipment, tools, and/or vehicles in a safe and proficient manner Skill in managing confrontational situations and the stress and emotional issues related to clientele in a professional manner Skill in performing tasks which require attention to detail, and completing assigned jobs efficiently and correctly Skill in planning, prioritizing, and organizing work; ability to handle multiple work assignments and deadlines efficiently, accurately, and professionally; skill in planning, prioritizing, organizing, reviewing, and evaluating the work of others Skill in the use of personal computers, MS Office Suite, databases, spreadsheets, and word processing; typing and entering data into a computer system accurately and efficiently Ability to apply common sense to understand, follow, and complete verbal and written instructions Ability to communicate and interact clearly and effectively with all those contacted in the course of work in a professional and courteous manner, both orally and in writing; establishing and maintaining effective, professional, and cordial working relationships Ability to demonstrate respect in client interactions, with disabled individuals and others needing special assistance; ability to deal effectively with individuals from diverse backgrounds Ability to handle confidential information professionally and to exercise discretion in performing assigned job duties; inability to maintain confidentiality will be grounds for dismissal Ability to make sound, independent decisions within policy guidelines by exercising good judgment and intelligent situation-assessment Ability to provide instruction and direction; effective leadership skills; ability to train, supervise, and motivate staff, work crews, and/or volunteers Ability to read, analyze, interpret, and comprehend a variety of documents including, but not limited to, memos, instructions, correspondence, technical reports, legal documents, ordinances, governmental policies and procedures, blueprints, budgets, diagrams, tables, professional articles, as they relate to assignment Ability to remain composed, professional, and pleasant in a stressful, fast-paced, high-volume environment; to effectively present information and respond to questions Ability to research, analyze data, and compile information to create, implement and enforce clear and concise reports, records, correspondence, operating procedures, legal documents, business correspondence, policies, and other written material; ability to create clear, accurate, effective, and persuasive presentations; ability to develop promotional materials; ability to compose high-level correspondence Ability to analyze and resolve routine, non-routine, and complex problems, evaluating alternative solutions and adopting effective course of action by applying or adapting established policies and procedures, and through negotiation and counseling Ability to effectively brief supervisors Ability to work in a team setting Ability to work independently in the absence of specific instructions or direct supervision
Salary:
$45,000 annually, (23.4060 hourly) plus full benefits package Employment Opportunities (Section 13-50) " The recruitment, selection, appointment and promotion of employees shall be in such a manner as to promote equal employment for all persons without regard to race, age, color, creed, religion, ancestry, gender, national origin, physical handicap or political affiliation or sexual preference."
