New as of 01/01/2026: Your well-being matters from the start — benefited new hires are eligible for up to 40 hours of advanced annual leave and 40 hours of advanced sick leave. Position Description Catawba County Emergency Services is seeking an organized, detail-driven professional with a passion for animal welfare to join our Animal Shelter team as a Rescue Assistant. In this role, you'll serve as the administrative backbone of the Shelter's transfer program, gathering, organizing, reviewing, and filing all documentation associated with animal rescue and transfer operations, ensuring every transfer meets state law, county ordinances, and receiving agencies' requirements. This is meaningful, high-stakes work that directly protects the Shelter's license and gives animals a second chance. Working Tuesday through Saturday 9 AM - 6 PM, you'll enjoy the stability of county employment, reliable pay, and a strong benefits package while doing work that truly matters to your community. Responsibilities Complete and file all documentation required to transfer ownership of animals to external rescue organizations in accordance with state law, county ordinances, and local policies, including error-free Certified Veterinarian Inspection (CVI) forms for animals crossing state lines Verify rescue organization compliance, track animal placements, and compile medical records to ensure all transfer requirements are met prior to transport Coordinate transfer logistics, including ground and air transport, and communicate timelines and requirements to kennel staff and shelter management Direct kennel staff, in coordination with the Kennel Tech Supervisor, to administer vaccines, perform medical tests, and maintain accurate records in the Chameleon software system Perform front desk duties, conduct volunteer orientations, assist with animal euthanasia, and assist with animal transport as needed Qualifications Bachelor's degree in Business Administration, Public Administration, or other related field and 6 months of office management or advanced clerical experience with a focus on high-pressure, complex processes; OR Associate's degree in Business Administration, Public Administration, or related field and 2 years of office/clerical experience, including 1 year of office management or advanced clerical experience with a focus on high-pressure, complex processes; OR High school diploma or GED equivalent and 4 years of office/clerical experience, including 1 year of office management or advanced clerical experience with a focus on high-pressure, complex processes Additional Requirements NC Certified Euthanasia Technician or ability/willingness to obtain within a specified timeframe Certified Rabies Vaccinator or ability/willingness to obtain certification within a specified timeframe Valid driver's license with a safe driving record (Driving is an essential function of this position) Familiarity with the Animal Welfare Act and comfort working around animals Considerable knowledge of office techniques Ability to practice effective communication techniques both orally and in writing Skill in organizing workflow and coordinating activities Ability to analyze, interpret, and implement policy and procedural guidelines

Preferences:

Bachelor's or Associate's degree As of 7/1/ 2025: You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees' suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization.

Available benefits include:

Health Care Health:

For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.

Dental Insurance:

At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren), and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.

Vision Care:

Coverage is available, at group rates, for employee and dependents,with 2 plan options to choose from. Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.

Flexible Spending Accounts:

Pre-tax accounts that can be used to pay for qualified out-of-pocket medical, dental, and vision expenses. Employee Wellness Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers' compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services are offered both in person and through telehealth. Acute care is available to employee's children ages 3-17, regardless of health insurance coverage, and for employee's adult children (ages 18-26) or employee's spouse if covered on the county's health insurance.

Wellness:

The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education, and more.

Employee Assistance Program:

Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.

Work Life Balance Annual Leave:

Full-time employees earn from 10-24 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County. To help new employees settle in, up to 40 hours of annual leave is advanced upon hire, with first-year accruals adjusted to align with established annual limits.

Sick Leave:

Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County. New hires are advanced up to 40 hours of sick leave, with first-year accruals adjusted to align with established annual limits.

Holiday Leave:

Throughout the year, 11 days of paid leave are provided in recognition of holidays. Flexible work schedules. Time off for activities that support our local schools. Continuing educational assistance. Discount tickets to recreational venues. Employee appreciation days/activities. Tax-free flexible spending account to pay for dependent care.

Financial Security Local Governmental Employees Retirement System:

For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax-deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department. 401

K:

The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.

Other Tax Deferred Programs:

Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).

Longevity Pay:

After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.

Life Insurance:

Death benefit equal to one times the employee's annual salary, with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.

Short Term Disability:

Available at no cost to employees, benefits are available after a 55-day waiting period.

Long Term Disability:

Available through payroll deduction at group rates. Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).