About Cohen Law Group Cohen Law Group is a leading first-party property insurance litigation firm committed to delivering exceptional client service and results. Guided by our motto, "It's About Justice," we foster a collaborative, professional workplace where teamwork, integrity, and work-life balance are valued. Position Overview We are looking to fill an opening for a Client Intake specialist, dedicated to incoming and new clients, who is (preferably) fluent in both English and Spanish. This is a phone-heavy position and requires telemarketing / phone sales experience.

What You Will Do:

Handle a high volume of calls to and from clients. Lead conversations with clients to obtain preliminary case information and provide general overview of the Firm's services. Promptly assist and facilitate client's completion of initial case documentation. Connect clients directly with attorneys and support attorneys during initial case review. Close the initial client engagement process quickly and effectively, so the client's case can move forward to the next stage. Perform tasks including document drafting, calendaring, scheduling, research, and file management with efficiency and accuracy.

What We're Looking For:

The ideal candidate is confident, friendly and persuasive over the phone Has a background in phone sales. Attention to detail and service-oriented disposition are highly valued in this role. Has great communication skills, a passion for teamwork, client service, and the pursuit of justice. Knowledgeable in Microsoft Word, Excel, File Vine Must be able to pass a background check

Hours:

Part Time:

25-28 hours/week Monday through

Thursday:

4.5-5 hours/day

Friday:

8 hours