This is a non-exempt position which requires responsible specialized clerical support duties specific to the unit, requiring public contact and responsibility for complete and accurate documentation of entries and cancelations of data received from official departmental records for the Police Department. Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause. Reviews all database entries into the

FCIC/NCIC

systems for accuracy and completeness in order to ensure that all entries meet established criteria. Corrects errors and/or cancels entries that cannot be properly validated. Verifies that all documentation is accurate and current for all active entries in the

FCIC/NCIC

systems. Retrieves, updates, and properly refiles original case reports. Updates all case file with supplement reports of status of missing persons and stolen and lost property. Completes monthly FDLE validation reports of all entries from the preceding month. Performs follow-up on entries not received or received incomplete or inaccurate. Validates Florida Department of Law Enforcement monthly reports to be in compliance with all applicable departmental and

FCIC/NCIC

rules and regulations. Maintains relatively complex records and prepares periodic reports from records according to established format. Completes Records Audit with FDLE every three years. Composes various routine correspondence and performs moderately difficult telephone assignments in contacting the public. Sorts, updates, and maintains a variety of records including offense reports, citations, accident reports, and various other departmental reports and documents. Performs a wide variety of receptionist duties for the Records Division. Ensures citations are delivered to court in a timely manner and are properly logged in the recordkeeping system. Collects and forwards fines and fees as needed. Processes fingerprint cards for the public. Performs related work as required and as directed.

Knowledge, Skills, and Abilities:

Knowledge of Florida Public Records law (FS119). Knowledge of modern office practices and procedures. Knowledge of the functions and properties of proper recordkeeping and record maintenance. Knowledge of law enforcement and criminal justice practices and procedures. Knowledge of

FCIC/NCIC

policies and procedures. Knowledge of modern computer equipment and usage in law enforcement activities. Knowledge of proper telephone etiquette and procedures. Skill in written and verbal communication. Skill in typing with minimal errors; using various local, state and national computer equipment and software programs. Ability to work with confidential data and maintain such confidence, prioritize assignments, and work independently. Ability to understand and follow instructions and complete work assignments correctly and effectively. Ability to maintain accurate records and prepare reports. Ability to adhere to tight schedules while maintaining work quality. Ability to meet and deal courteously with the general public. Ability to establish and maintain effective working relations with other municipal employees, city officials, and the general public.

Education and Experience:

High school diploma or equivalent; supplemented some experience in general office work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

FCIC/NCIC

certification desired, or be able to obtain certification within six months of employment.

Licenses and Certifications:

Valid State of Florida driver's license.

DOCUMENTS REQUIRED TO APPLY

Applications which do not include specified documents below will not be processed. Applicant Background Information Form with notarized signature. Download and complete form here.

HIRING PROCESS

The hiring process may take up to 6 months. If you fail any part of the hiring process, you can reapply after 1 year.

• Oral Board Interview:

  Only those who meet the required/preferred experience with demonstrated employment history.
• Computer based skills testing: Assesses selective attention, speech recognition, written comprehension, and critical thinking.
• CVSA Examination (Polygraph): Includes questions about your past criminal activity and drug use.

• Background Investigation:

  Criminal history, employment, military service records, education, credit, social media and associations.

• Psychological Evaluation:

  Assesses mental and emotional suitability.

• Medical Examination:

  Assesses your ability to perform the job.

• Drug Testing:

  All applicants will be tested for drugs and alcohol.
• Not applicable to all positions.

Work is performed in a law enforcement office environment.