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HC
Henrico County Public Schools
Telephone Reporting Unit Specialist
Career Insights for Crime Scene / Forensic Science Technician
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Based on Virginia data
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What they do
A Crime Scene or Forensic Science Technician collects and analyzes physical evidence from crime scenes. Carefully documents a crime scene and catalogues evidence collected. Conducts laboratory analysis of evidence gathered, uses computer databases to identify evidence, and uses findings to reconstruct crime scenes.
$72,269 / year median in Virginia
+7% projected growth
Job Description
General Statement of Duties Works a rotating shift schedule to provide 24-hour, 7-day-a-week telephone and in-person support for Division of Police operations. Performs specialized administrative and records management duties by entering, maintaining, retrieving, and reporting data using multiple task-specific systems. Responds to non-emergency telephone inquiries from citizens and police personnel in support of the Records Management Section. Performs other related duties under general supervision as assigned. Essential Duties Sound working knowledge of offense codes; accurately applies own sound working knowledge of department operations, programs, processes, policies, and procedures to assigned job duties and a wide variety of task related situations, including unusual and sensitive situations; ability to consistently and accurately code incident/crime reports; ability to read, comprehend, interpret, apply, and communicate complex policies, directives, regulations, and requirements accurately. Excellent computer, telephone and data management skills with demonstrated consistently high accuracy and ability to efficiently use multiple computer terminals, fax machines, copiers, printers and other standard office equipment, common business software as well as a variety of proprietary systems and software specific to the Division of Police to perform assigned job duties; excellent data entry and documentation skills with ability to accurately enter and retrieve data from the Virginia State Police reporting system and other specialized Police reporting databases. Routinely handles interacts with the public and Police operations' staff; clearly and accurately communicates using tact and courtesy to provide assistance to County citizens and department staff; consistently delivers exceptional customer service to citizens and various internal/external stakeholders; works well independently and as part of a team. Strictly adheres to established procedures and protocols; consistently uses sound judgment when making independent decisions; appropriately refers unusual issues to the supervisor or appropriate division personnel; accurately interprets, applies and explains policies and their application to issues. Serves as an initial point of contact between the citizens and the department and for Police operational staff. Reliably works a rotating shift schedule in an office-type setting to staff the Records Unit operations 24/7. Physical ability necessary to carryout duties and operate equipment in assigned unit of operation. Additional Information The expected hiring salary for this position is $51,007.57. A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.