Job Description Help for Job Description. Opens a new window.

WE ARE A NO FEE AGENCY

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

Knowledge, Skills and Abilities:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus
• Must have strong job tenure Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

Skill Required / Desired Years of Experience Ability to speak and understand English Required High school diploma, general education degree, or equivalent. Required Experience in a professional work environment Required 2 Experience working with customer support a plus Required 6 Ability to stay calm when customers are stressed or upset. Required Comfortable using computers. Required Must have STRONG job tenure. Required

MUST BE ABLE TO PASS A LEVEL 2 BACKGROUND RAN BY DOE. PLEASE PRE-SCREEN YOUR CANDIDATES

Required