Monday-Friday, 8:00 AM-4:00 PM Job Summary We are seeking a Knowledge Management Analyst to support the organization in managing, organizing, and improving business-critical information. This role will focus on document repositories, collaboration platforms, content governance, documentation, and process improvement. Responsibilities Maintain and organize knowledge repositories, document libraries, and collaboration platforms. Manage document version control, metadata, retention, archiving, and workflows. Apply naming conventions, taxonomy, and information governance standards. Review and audit content for accuracy, quality, and compliance. Create and maintain SOPs, job aids, FAQs, process documentation, and training materials. Support repository cleanup, content migration, and platform improvement initiatives. Provide support to business users on knowledge management tools and processes. Generate reports and metrics related to content quality, usage, and governance. Work with cross-functional teams and subject matter experts to capture and organize business knowledge. Support process improvement, workflow automation, training, onboarding, and change management activities. Required Qualifications Experience with SharePoint, Microsoft Teams, document repositories, or content management systems . Experience in document management, document control, or knowledge management . Understanding of metadata, taxonomy, naming conventions, version control, and content governance . Experience creating and maintaining SOPs, process documentation, FAQs, or training materials . Proficiency with Microsoft Office, especially Excel, Word, and PowerPoint . Strong organizational, analytical, communication, and problem-solving skills. Ability to work effectively with cross-functional teams and manage multiple priorities. Preferred Qualifications Bachelor's degree in Business Administration, Information Systems, Information Management, Communications, or a related field. Experience with Power BI, reporting, workflow automation, or process improvement . Experience in a regulated, compliance-driven, or global environment .
Company Description:
Compunnel Inc boasts over three decades of experience collaborating with leading global enterprises to meet their needs for flexible workforce solutions and on-demand talent. We are a worldwide organization offering strategic workforce management, IT consulting, and on-demand talent services. Our specialization lies in serving various sectors including Financial Services, Healthcare, IT, Life Sciences, Aerospace & Defense, Energy, Retail, Telecom, Manufacturing, and Engineering. TA01
