Administrative - Document Imaging Specialist at Avenue North (Wilmington, DE)

Health Information Management Services Title:

Document Imaging Clerk Temp staff needed to keep up with scanning/indexing of medical records during Epic EMR preparation. Responsible for preparation and scanning of medical records received by HIMS. Quality check and correct scanned images to maintain an efficient document imaging system.

PRIMARY FUNCTION

Responsible for coordinating the daily activities in the Document Imaging area.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Coordinates daily Document Imaging functions and delegates work assignments to the Document Imaging staff.
• Keeps Supervisor informed of status of work, potential issues and concerns.
• Coordinates work schedules and workflow of all Document Imaging staff to assure timely processing of records.
• Responsible for activities associated with timely chart collection, accounting for records through the chart tracking system, retrieval of missing records or parts of records, record preparation for scanning and indexing for in-house processing. Informs HIMS management staff and nurse managers of issues or concerns with retrieving records and completes event reports when necessary.
• Maintains communication with Nurse Managers, Ambulatory Offices and internal departments.
• Monitors the location of records in the chart tracking system, volume of batches to be indexed in Cerner Work Queue Manager as well as Solarity workbaskets. Documents and informs appropriate staff and management of issues or concerns.
• Completes patient matching for direct messages sent to PowerChart Message Center from external facilities/providers.
• Prep/scan/index records in absence of the document imaging clerk.
• Works with departmental and interdepartmental employees to aid in the timely processing of records.
• Assists with regular quantitative and qualitative reviews in all Document Imaging areas including accurate performance of check-in process, preparation of records for scanning, record scanning and import of records.
• Assists with support of scanning activities including timely completion of scanning priority records.
• Collaborates with the

HIMS MPI

team to correct images in the EHR.

• Responsible for validating and completing requests for corrections to scanned images stored in the electronic document imaging system.
• Responsible for quality checking scanned patient records for accurate indexing of documents and scanned image quality.
• Assists in training/cross training employees. Provides input on performance appraisals and participates in improving employee performance.
• Maintains thorough knowledge of Policies and departmental policies, procedures and systems.
• Recommends changes to policies and procedures as warranted to assist staff in meeting the demands of the Document Imaging area.
• Utilize general office equipment and computer systems/software applications necessary to perform job functions.
• Uses Microsoft, Cerner/Oracle, Solarity applications, as well as other computer applications for proper routing of records and tracking account status.
• Perform assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS

: Routine contact with document imaging system vendors. Contact with support staff, clinicians, physicians, and Information Services staff on an as needed basis.

DIRECTION/SUPERVISION OF OTHERS

Frequent activity coordination involving Document Imaging staff.

DIRECTION/SUPERVISION RECEIVED

:

Immediate:

Supervisor, HIMS Indirect:

Director, HIMS Dept Head:

Corporate Director, HIMS

EDUCATION AND EXPERIENCE REQUIREMENTS

: High School Graduate or Equivalent, preferably with college credits. Minimum of 2 years of document imaging experience, preferably in an HIM department. In lieu of direct document imaging experience, an associate degree or higher from an accredited HIM program is required.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS

Ability to demonstrate strong leadership qualities. Knowledge of medical record content. Ability to direct and delegate tasks to others. Ability to organize work while managing multiple priorities. Ability to communicate effectively and efficiently in both verbal and written form.

SPECIAL REQUIREMENTS

: None

PHYSICAL DEMANDS

: Bending, stooping, lifting, reaching, carrying records not in excess of 20-25 lbs. Pulling and pushing carts of records not in excess of 28 lbs.

WORKING CONDITIONS

: Routine Office Environment. Travel between locations. TSHL01

Pay:

$20.00 - $22.50 per hour Application Question(s): Do you have experience with scanning/indexing of medical records during Epic EMR preparation ? Do you have experience in PowerChart Message Center Do you have any experience in using Cerner ?

Work Location:

In person