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Documentation Specialist
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Saint-Gobain Corporation
Remote
$104,000 Salary, Full-Time
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Job Description
WHY DO WE NEED YOU?
This role owns the design, governance, and continuous improvement of the electronic document control system for all products and processes within the Siding Products Group. It ensures documentation is standardized, controlled, and maintained across the full lifecycle (creation, approval, revision, and retirement), enabling consistent quality, compliance, and operational efficiency. The position serves as the central resource for document traceability, historical records, and change tracking, ensuring accurate and audit-ready documentation. In addition to system administration and user support, this role plays a key part in modernizing document control by supporting the evaluation, design, and implementation of an enhanced digital document management system in partnership with IT and cross-functional teams.Essential Functions:
Documentation Management :
Own and maintain controlled documentation for a diverse product portfolio, ensuring accuracy, consistency, and compliance.Manage and update:
Raw Material Specifications (liaison with suppliers) Formulation / Material System Specifications Material & Finished Product Evaluation Procedures Finished & Purchased Product Specifications and Packaging (liaison with suppliers) Packaging Procedures and Procurement Specifications Special Order Product Documentation Partner with internal teams and external suppliers to resolve discrepancies and drive standardizationRecords Management & Traceability:
Ensure documentation history is accurate, traceable, and accessible. Retrieve and provide historical records (electronic and hard copy) to support business needs Maintain tracking systems for document changes (who, what, when, why) Support Consumer Services and other functions with documentation for customer claims and investigationsNew Product & Process Support:
Enable efficient documentation for product launches and process changes. Design and create documentation for new products and processes Establish logical folder structures within the document management system Coordinate document readiness and release timing with product launches Electronic Document Management System (EDMS/livelink)Administration:
Administer and enhance the electronic document system (e.g., Livelink or successor platform). Manage user access, onboarding, and offboarding Deliver user training and ongoing support Create and optimize workflows to improve efficiency and compliance Troubleshoot system issues and provide technical support Lead or support the evaluation, design, and implementation of an improved digital document control system, partnering with IT and cross-functional stakeholders Drive continuous improvement in usability, automation, and data integrityISO & Compliance Support:
Maintain documentation in alignment with ISO and corporate quality standards. Manage ISO Quality Policy Manual and Level 2 procedures Support site and corporate documentation controllers Develop and revise workflows to ensure compliance Track, document, and maintain records of deviations from standard practicesIS THIS JOB FOR YOU?
Bachelors Degree in Technical or business degree: Required Strong computer skills (MS Office, ERP): Required Strong project managements skills:Required Preferred:
Lean, Six Sigma certification ASQ certification ISO Internal Auditor Certification 2+ years of experience in a quality manufacturing environment, including document control and the use of Microsoft and web-based systems (Required) 100% remote position in the North East- CT, MA, NH, RI, VTA LITTLE MORE ABOUT US
Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings. A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.comLEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state's Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com .BENEFITS IN JOINING US
At Saint-Gobain, our goal is to deliver a comprehensive Total Rewards package to support your well-being and improve daily life for you and your family. We value your contribution to our purpose, Making the World a Better Home, and your Total Rewards package aims to help you plan for the future you want. Employees have the flexibility to choose the benefits that best fit their individual needs:- Health and Wellbeing - Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave
- Retirement and Protection - Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance Additional Benefits - Helping shape the experience and impact you want
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child & Elder Care
- PerkSpot Employee Discount Program Certain states require pay information be provided in job postings.