Onsite in New Braunfels, TX About TaskUs TaskUs is a global leader in providing outsourced digital services to the world's most innovative technology companies. We are a collective of "ridiculously smart people" who put People before Profits . Whether we are protecting social media users or training the next generation of AI, we do it with a "People First" culture.
The Roles:
Choose Your Impact We are hiring for two critical functions. While both require elite attention to detail and a passion for technology, they offer different ways to impact the digital landscape:
Role A:
Content Moderator (The Guardian)
Focus:
Online Safety & Community Integrity As a Content Moderator, you are the frontline protector of the internet. You will review user-generated content to ensure it meets safety standards and community guidelines.
Key Responsibilities:
Review posts, images, and videos; enforce policies with fairness; handle sensitive content with empathy; and support crisis management regarding misinformation.
Best For:
Individuals with high emotional intelligence, cultural sensitivity, and a desire to make the internet a safer space.
Role B:
Content Rating Specialist (The AI Architect)
Focus:
Large Language Models (LLM) & AI Training In this role, you help "teach" AI how to think and communicate. You will interact with cutting-edge AI systems to test their accuracy and refine their logic.
Key Responsibilities:
Beta-test LLMs; grade AI responses for accuracy; interact with AI from a system perspective; and extract/annotate data from long-form audio and text.
Best For:
Highly analytical thinkers, detail-oriented editors, and those fascinated by the evolution of Artificial Intelligence.
What You'll Bring English Proficiency:
B2 level or higher (Reading, Speaking, Listening).
Precision:
An eagle eye for detail and the ability to follow complex, evolving client guidelines.
Resilience:
The ability to work with sensitive or repetitive content while maintaining high-quality output.
Objectivity:
The ability to set aside personal bias to make decisions based strictly on provided rubrics.
Adaptability:
Comfortable working in a fast-paced environment with flexible shifts (including nights/weekends). Your Well-being Matters TaskUs is a leader in Psychological Health and Safety . Because these roles can involve processing sensitive or complex data, we provide: On-site Wellness Coaches and resiliency training. 24/7 Psychological Support grounded in neuroscience and clinical psychology. Evidence-based activities integrated into your workday to support your mental health. Why Join Us?
Career Growth:
We emphasize internal mobility; today's specialist is tomorrow's leader.
Competitive Benefits:
Outstanding Medical, Dental, and Vision plans, 401k match, and pet insurance.
Ridiculous Culture:
Join a diverse, inclusive team that values your unique perspective. Ready to make a difference? and let us know which path fits you best!
Pay:
From $23.00 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Paid time off Referral program