Pending confirmation, check email... Logged as City of Harlingen, TX Permit Clerk Lon C. Hill Building Language <- Back to Jobs Department Planning/Building Inspections Location Lon C. Hill Building Position Type FT Employee Salary From $13.63 an hour Requisition 092026-BldInspec.02 Open Date 09/16/2026 Close Date 09/30/2027 Description

DISTINGUISHING FEATURES OF THE CLASS

The Permit Clerk is responsible for providing the public with explanations and interpretations of City ordinances, policies and procedures and assistance in completing City permit application forms. The role primarily involves educating customers about necessary permits and compliance with building codes, and providing support in permit-related processes. Individuals in this class have frequent contact with the public. Considerable tact and persuasion is required in dealing with citizens who may be or become irate. This class performs a variety of clerical assignments such logging-in construction plans, verifying information on building permit applications for accuracy and completeness, collecting plans review and permit fees, updating daily logs, routing plans to departments or divisions, researching or entering permit and inspection information on the computer, and providing customer referral or information service activities. Work is performed under the general supervision of the Permit Clerk Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Provides information to customers regarding established requirements and procedures for obtaining construction permits, inspections, contractor registrations, and related approvals. Distributes, receives and processes building permit applications and supporting documents. Reviews permit applications and submitted information for completeness and administrative accuracy. Assists applicants with completing forms, printed and online, and navigating established permit application procedures. Provides general information regarding permit requirements and City processes and refers technical or interpretive questions to appropriate staff. Educates customers on the necessary permits and general code compliance. Logs, organizes, and routes construction plans and supporting documents to appropriate departments, divisions, plans examiners, or reviewers. Receives and assesses building permit applications from customers and evaluates the scope of proposed projects to determine the relevant permit requirements. Accurately inputs inspection results. Issues permits. Calculates, collects, and processes plan review, permit, registration, and other applicable fees in accordance with adopted fee schedules. Processes credit cards and other authorized forms of payment in person and by telephone. Balances daily transactions and prepares or assists with end-of-day deposits and related financial records. Registers contractors and subcontractors and verifies required documentation in accordance with City procedures. Maintains daily inspection and construction permit activity logs. Schedules inspections and provides customers with inspection scheduling information and requirements. Coordinates and dispatches inspection assignments or field personnel as directed. Records inspection results and related information as provided or authorized by inspection staff. Routes plans to departments. Research and enters permit and inspection information on the computer. Provides customer referral or information service activities. Performs general administrative and clerical functions, including filing, scanning, preparing reports, ordering supplies, scheduling appointments, and maintaining records. Assists with preparation of payroll, financial, operational, or activity reports as assigned. Observes safety regulations and communicates potential safety hazards. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Answers telephone calls and emails and responds to customer inquiries and correspondence within the scope of assigned responsibilities. Maintains the confidentiality and integrity of City records and information as required. Works cooperatively with employees, other City departments, outside agencies, contractors, design professionals, and the public. Maintains regular and prompt attendance and is physically present at the assigned work location as required to perform the essential functions of the position. May be required to work outside normal business hours, including evenings or weekends, when operationally necessary. Performs other duties as assigned. Maintain regular and prompt attendance; physically present to work

Additional Requirements:

Some positions will require the performance of other essential and marginal functions depending upon assignment. Some positions will require the performance of other essential and marginal functions .

SUPERVISION RECEIVED & EXERCISED

General supervision is received from the Permit Clerk Supervisor. This position has no supervisory responsibilities.

QUALIFICATION GUIDELINES

Knowledge of:

Modern office methods, practices and equipment. Public relations techniques. Operating a personal computer, typewriter, and other common office equipment.

Ability to:

Learn job-related material primarily through oral instructions and observation. This learning takes place mainly in an on-the-job training setting. Communicate orally with customers, clients, or public in a face-to-face one-on-one setting or by telephone, answering technical questions and handling difficult complaints with tact and courtesy. Work cooperatively with other employees, other departments or agencies, and the public. Learn and use the operating policies, ordinances, or procedures within the department. Enter data into a terminal, PC, or other keyboard device in order to file or retrieve information. Sort, separate, arrange, file, or distribute incoming mail, products, or material in some prescribed manner. Work safely without presenting a direct threat to self or others. Perform arithmetical calculations including addition, subtraction, multiplication, and division.

Education & Experience:

High School Diploma or equivalent; or six (6) months related experience and/or training, or the equivalent combination of education and experience.

Licenses, Certificates & Registrations:

None required.

PHYSICAL REQUIREMENTS

The employee is regularly required to sit and use hands and fingers. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORKING CONDITIONS

The noise level in the work environment is usually moderate.

SAFETY SENSITIVITY

This position is not classified as a safety-sensitive position. Skills Attachments Apply with Indeed Use previous entered data Share Apply Already applied