Investigator I - Patient Liaison Program - Stiles Unit (032131)

Investigator I

• Patient Liaison Program
• Stiles Unit (032131) Texas Department of Criminal Justice
• 3.

3 Beaumont, TX Job Details Full-time $3,540.13 a month 4 hours ago Qualifications Record keeping Technical report writing Investigation evidence collection Managing patient records Documentation review

Full Job Description Organization :

HEALTH SERVICES

Primary Location :

United States-Texas-BEAUMONT Job :

Protective Service Employee Status :

Regular Schedule :

Full-time Travel Moderate Salary/Salary Range :

$3,540.13 (RET 2.5% Less)

Pay Basis :

Monthly Hazardous duty/

Longevity Pay :

Hazardous Pay Training Academy :

No Work Site Visits :

No Study Material :

No Overtime Status :

Non-exempt Job Posting :

May 11, 2026, 12:00:00

AM Closing Date :

May 20, 2026, 11:59:00 PM I. Job Summary Performs routine investigative work in the Patient Liaison program for the Health Services Division. Work involves conducting investigations. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. II. Essential Functions A. Obtains and reviews electronic medical records, administrative policies, unit records, and reports; conducts investigations and examinations of alleged violations of laws, rules, and regulations to include interviews with inmates, witnesses, and staff in various geographic locations; evaluates, summarizes, and documents investigative findings; responds to telephone inquiries and correspondence; and assists in recommending corrective action. B. Assists in the development, planning, and coordination of detailed investigations and examinations including special studies to ensure compliance with court orders, consent decrees, American Correctional Association (ACA) standards, and Health Services policies and administrative directives; assists in collecting and maintaining investigative data and analyses; and analyzes trends. C. Provides program information; assists in revising Health Services policies and procedures to meet ACA standards of practice; assists in the resolution of access to care issues; and serves as the liaison for health care staff, other agencies, organizations, and the public. D. Prepares cases with legal consultation for presentation at hearings or in court; testifies in formal hearings and court proceedings; presents evidence of investigative findings; and prepares responses to legal entities for review by the Texas Department of Criminal Justice legal staff. E. Assists in providing training, orientation, and technical assistance to include, but not limited to, the Patient Liaison Program. Performs a variety of marginal duties not listed, to be determined and assigned as needed. III. Minimum Qualifications A. Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Behavioral Science, Health Care Administration, or a related field preferred. Each year of experience as described below in excess of the required one year may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis. 2. One year full-time, wage-earning experience in health services administration, clinical management, case processing, case management, nursing, counseling, or health services education or training to include conducting investigative or clinical assessment. 3. Must have or be able to obtain a Certified Texas Contract Manager (CTCM) certification within twelve months from the date of employment. Must maintain valid certification for continued employment in position. Selected applicants without required license(s) must sign a Credential Contingency Agreement that will remain in effect only until the initially established expiration date. Failure to comply with this contingency statement will result in separation from employment. Credential Contingency Agreements will not be extended or renewed as a result of an employee's separation from employment or acceptance of another position. B. Knowledge and Skills 1. Knowledge of medical record keeping methods and procedures. 2. Knowledge of investigative principles, techniques, and procedures. 3. Knowledge of court procedures, practices, and rules of evidence. 4. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 6. Skill to communicate ideas and instructions clearly and concisely. 7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 8. Skill to interpret and apply rules, regulations, policies, and procedures. 9. Skill to conduct investigations by personal interviews, examining records, gathering facts, and evaluating findings. 10. Skill to review and interpret data, medical records, and other records and make evaluations based on established criteria. 11. Skill to collect and analyze data and prepare technical reports and responses. Investigator I

• Patient Liaison Program 12.

Skill to plan course of action to meet changing situations. 13. Skill to review legal proceedings and documents and to interpret pertinent provisions of laws and regulations. 14. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred. 15. Skill to read, write, and speak Spanish preferred. IV. Additional Requirements with or without Reasonable Accommodation A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile. Additional Information Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted.

• Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.
• Questions regarding this posting may be directed to: Harmony Lopez Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH (936) 437-3139 EMAIL Military Occupation Specialty Code The following Military Occupational Specialty codes are generally applicable to this position.

Applicants must fully complete the summary of experience to determine if minimum qualifications are met. Military Crosswalk Guide

• Prepared by the State Auditor's Office Texas State Auditor's Office
• Job Descriptions EEO Statement The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.