Shane Smith Law is a fast-paced personal injury law firm with 20+ attorneys and 100+ team members serving clients throughout North Carolina, South Carolina, and Georgia. Our mission is to provide exceptional service and access to quality medical care for clients who have been injured in accidents while helping maximize their physical and financial recovery. We are looking for a Subrogation Specialist to join our team. This role is responsible for helping manage the subrogation process from beginning to end, including communicating with insurance companies, health plans, providers, and other third parties to identify, verify, negotiate, and resolve liens and subrogation claims. This is a detail-oriented role that requires strong organization, follow-through, communication, and the ability to manage multiple deadlines while maintaining accurate case documentation. Full-Time | $20.19/hr | Onsite/In Person |

Charlotte, NC Positions Hours:

Monday - Friday, 8:00AM to 5:00PM, with an hour for lunch What You'll Do Manage subrogation and lien-related tasks throughout the life of a personal injury case Set up health insurance claims and coordinate claim information with insurance carriers and health plans Communicate with health insurance companies, medical providers, lienholders, and other third parties to obtain and verify lien information Request, review, and track lien and balance documentation Maintain accurate and organized case records and documentation Follow up consistently on outstanding requests and documentation Identify issues that may affect case resolution and communicate them appropriately Assist with negotiating and resolving subrogation claims and liens Work closely with attorneys, case managers, and other departments to keep cases moving toward resolution Meet department deadlines and follow established processes and procedures Take ownership of assigned cases and tasks from start to finish Maintain a high level of accuracy and attention to detail while handling confidential client information What We're Looking For Strong organizational and time-management skills Excellent written and verbal communication skills Ability to manage multiple cases, deadlines, and competing priorities Strong attention to detail and commitment to accurate documentation Ability to work independently while also contributing to a team Strong problem-solving and follow-up skills Ability to learn and follow detailed processes and procedures Comfortable working in a fast-paced, deadline-driven environment Professional, dependable, and proactive approach to work Experience in a law firm, personal injury, insurance, medical billing, or subrogation environment is preferred Legal support or case management experience is preferred Bachelor's degree preferred Why Join Shane Smith Law? At Shane Smith Law, we believe great client service starts with a great team. We value Loyalty, Commitment, Integrity, Respect, Teamwork, and Communication , and we want team members who take ownership of their work, support their teammates, and care about the experience our clients have throughout their cases. We are committed to building a workplace where people can grow, contribute, and be recognized for the work they do.

Benefits:

Paid Holidays 10 days paid time off Health Reimbursement Arrangement (HRA) 3% matching contribution to simple IRA Employee Culture Committee Progressive Service Recognition We look forward to learning more about you! Shane Smith Law is an Equal Opportunity employer and certified Patriotic Employer recognized by the Office of the Secretary of Defense Employer Support of the Guard and Reserve.

EOE M/F/Disabled/Vet Job Type:

Full-time Pay:

$20.19 per hour Application Question(s): Are you aware this is a full time position, meaning 40 hours a week, Monday - Friday, and is onsite/in person? Are you comfortable speaking with clients or customers on the phone? Are you comfortable working in a goal-oriented environment with performance expectations? Are you comfortable handling confidential information in a professional setting? Are you confident using a computer for daily work tasks, including email and document management? Are you comfortable working in a high-paced, detail-heavy environment? Do you consent to a background check? Are you able to start within the next 45 days? Do you have an employment agreement or any restrictions with your current or past employer that would prevent you from working with us, such as a non-compete, non-solicitation or confidentiality agreement? Ability to

Commute:

Charlotte, NC 28273 (Required)

Work Location:

In person