The Sr. Specialist

• Immigration provides strategic guidance, operational support, regulatory compliance, and risk mitigation related to immigration programs and services.

Please note:

This role is for an upcoming Federal project and is contingent upon bid award.

Essential Duties and Responsibilities:

• Serve as the subject matter expert on U.S. immigration laws, regulations, policies, and procedures; provide authoritative guidance and regulatory interpretation to program teams, leadership, managers, and employees.
• Monitor, analyze, and interpret changes in immigration legislation, executive actions, agency guidance, and regulatory requirements; assess impacts and develop compliance strategies and recommendations.
• Lead immigration compliance activities, including audits, public file management, risk assessments, and identification of policy or process gaps; recommend and implement corrective actions to maintain regulatory compliance.
• Develop, document, and continuously improve immigration-related processes, standard operating procedures (SOPs), workflows, knowledge articles, and operational resources to enhance service delivery and consistency.
• Track immigration program activity, case trends, service delivery metrics, and compliance outcomes; prepare reports, dashboards, and quarterly performance updates for leadership and stakeholders.
• Present quarterly metrics in the areas of: case load, types of support provided, delivery of services, documentation, and compliance requirements.
• The SME provides strategic guidance, operational support, regulatory interpretation, and risk mitigation related to immigration programs and services.
• Works closely with program teams within the agency to ensure compliance with applicable immigration regulations and to support initiatives.
• Provide recommendations and best practices to maintain compliance with immigration requirements.
• Build durable and sustainable processes and produce reliable results.
• Assist team with tracking and managing project statuses and work on projects as assigned.
• Educate and advise on immigration requirements, processes, and matters.
• Facilitate meetings, briefings, and presentations for leadership and stakeholders, in coordination with Program Manager.
• Create educational materials, job aids, and reference documentation. Minimum Requirements
• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• At least 5 years of experience in immigration services, government immigration programs, advising on immigration matters or serving as an immigration SME.
• Demonstrated expertise in U.S. immigration laws and regulations.
• Experience supporting federal government agencies.

Please Note:

Candidate will be subject to a government background investigation and must meet eligibility and suitability requirements for a Public Trust Clearance. U.S. Citizenship is required, per contract requirements. Preferred Qualifications

• Experience developing and maintaining immigration-related content, knowledge articles, and resources that support both internal stakeholders and contact center information specialists.
• Experience partnering cross-functionally to ensure accurate, consistent, and compliant immigration content.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Minimum Salary $93,000 Maximum Salary $115,000