We are experts in business immigration law, and as USCIS continues its shift toward fully digital, online filing, we're looking for a tech-savvy administrative professional to help power our case operations. This role is ideal for someone who is highly organized, computer-proficient, and energized by systems, data accuracy, and process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Track and input client information accurately into our case management system. Organize, maintain, and manage electronic and physical case files, ensuring documentation is complete, current, and properly filed. Monitor client document uploads and follow up promptly on missing or incomplete submissions. Track and log USCIS receipt notices, approval notices, and other case correspondence; update case statuses accordingly. Support attorneys and paralegals by keeping case files audit-ready and easily accessible. Assist with online filings and digital submissions as USCIS transitions more filing types to electronic systems. Flag case processing delays, missing documents, or inconsistencies for attorney/paralegal review. Maintain organized digital recordkeeping practices across case management and file-sharing systems.

TECHNOLOGY & SYSTEMS

This role requires more than basic computer literacy. Advanced computer skills with strong comfort learning and troubleshooting new software independently. Experience with immigration case management platforms (e.g., Docketwise) strongly preferred. Familiarity with USCIS online filing systems (USCIS ELIS) and electronic document portals. Strong working knowledge of Microsoft Office Suite (Outlook, Word, Excel) and cloud-based file storage/sharing systems. Comfortable using AI-assisted tools to streamline data entry, tracking, and organization.

POSITION REQUIREMENTS

High school diploma required; Associate's or Bachelor's degree preferred. Prior administrative, legal, or immigration office experience a plus. Exceptional organizational skills and close attention to detail. Ability to manage a high volume of client files and deadlines simultaneously. Strong written and verbal communication skills for client and team coordination. Ability to work independently while following firm protocols and procedures. 3 days in-office for a five-hour shift each day.

Pay:

$25.41 - $27.00 per hour

Work Location:

In person