Bankruptcy and Recovery Specialist

Bankruptcy and Recovery Specialist 3.8 3.8 out of 5 stars We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box. When you join the Meritrust team, your benefits will include: Comprehensive medical insurance plan Dental and vision insurance Generous paid-time-off 12 paid holidays 401(k) plan Wellness program Tuition assistance Employee loan discount Employee Assistance Program (EAP) Life and disability coverage What sets working for Meritrust apart? Career development and pathing opportunities to move into leadership roles or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more. Supportive and engaging work environment. A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first. A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally. Studies have shown that individuals from marginalized and or historically underrepresented groups may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Meritrust Credit Union, even if you don't meet every one of our qualifications listed. This is a full-time position working 40 hours a week, Monday-Friday 8:00am - 5:00pm. The Bankruptcy and Recovery Specialist is responsible for managing the repossession process, asset recovery, and bankruptcy-related accounts to protect the credit union's financial interests. This role involves coordinating with repossession agents, legal counsel, and vendors, as well as representing the credit union in court proceedings. The specialist ensures compliance with all applicable laws and regulations while maintaining a high level of professionalism and member service.

ESSENTIAL FUNCTIONS

Repossession & Asset Management Manage the full lifecycle of repossession cases, from assignment to liquidation, ensuring timely processing and minimal loss. Monitor and assign repossession agents; request and track repossession titles and coordinate delivery to auction facilities. Evaluate repossessed collateral for potential repairs or improvements to maximize resale value. File and follow up on insurance claims and dealer refunds related to repossessed assets. Post-sale processing, including member notifications and documentation. Member & Vendor Communication Advise members on options before and after repossession and respond to general collection inquiries. Handle correspondence with vendors and internal departments regarding recovery matters. Maintain confidentiality and professionalism in all member and vendor interactions. Legal & Court Representation Attend court hearings and coordinate with legal counsel on repossession and short sale litigation. Ensure compliance with bankruptcy laws and credit union policies. Skip trace to locate collateral and increase recovery success. Reporting & Compliance Prepare daily and monthly reports on repossession and recovery activities. Process and log all bills related to repossessed accounts for management approval. Ensure compliance with all federal, state, and organizational policies, including BSA, OFAC, FDCPA, SCRA, UDAAP, and others. General Support Present a positive image of the credit union through professional appearance and courteous interactions. Follow safety and security procedures. Perform other duties as assigned by the Director or Manager of Special Accounts.

EDUCATION/CERTIFICATION

High school diploma or equivalent required. Additional coursework or certifications in collections, legal studies, or finance preferred.

REQUIRED KNOWLEDGE

Solid understanding of lending, collections, repossession, and bankruptcy procedures. Familiarity with legal and regulatory requirements including FDCPA, FCRA, SCRA, and UDAAP. Knowledge of skip tracing, small claims, and foreclosure processes.

EXPERIENCE REQUIRED

Minimum of 2 years of experience in collections within a financial institution or legal office. Experience in repossession and litigation support preferred.

HARD/TECHNICAL SKILLS/ABILITIES

Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to use collection systems, skip tracing tools, and multi-line phone systems. Strong written and verbal communication skills. Excellent organizational, analytical, and problem-solving abilities. Ability to perform financial calculations and interpret asset data.

WORKING CONDITIONS

Standard office conditions Low to moderate noise Limited lifting up to 10 lbs. This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.