Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. The Legal Operations Specialist provides legal and administrative support to the Company's Legal Department, helping ensure the delivery of timely, accurate, and business-focused legal services. This role supports a broad range of legal matters, including contract administration, employment and labor matters, litigation support, compliance activities, and legal operations. The Legal Operations Specialist partners closely with internal stakeholders and outside counsel, serving as a key resource for legal intake, document management, matter tracking, and process coordination. Through strong organization, attention to detail, and effective communication, this position helps drive efficiency, consistency, and operational excellence across the Legal Department.

COMPETENCIES REQUIRED

Action Oriented

• Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes
• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates
• Builds partnerships and works collaboratively with others to meet shared objectives. Courage
• Steps up to address difficult issues and says what needs to be said. Situational Adaptability
• Adapts approach and demeanor in real time to match the shifting demands of different situations. Customer Focus
• Builds strong customer relationships and delivers customer-centric solutions. Drives Results
• Consistently achieves results, even under tough circumstances.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 40%

• Contract Administration Support all stages of the contract lifecycle, including contract intake, execution tracking, renewals, amendments, and termination activities.

Maintain centralized contract repositories to ensure accurate recordkeeping and document accessibility. Coordinate with internal stakeholders to obtain required approvals, documentation, and insurance certificates. Monitor contract deadlines and key dates to support compliance and timely business action. 30%

• Litigation and Records Request Support Coordinate with outside counsel and internal business partners to support litigation, claims, investigations, and employment-related matters.

Gather, organize, and maintain documents and records in response to litigation, subpoenas, audits, and information requests. Track case activity, deadlines, and document retention requirements to ensure timely responses and compliance. Assist with legal holds and records management activities as needed. 30%

• Legal Operations and Administrative Support Manage the Legal Affairs Service Desk and legal intake process, including receiving, tracking, prioritizing, and routing requests to appropriate resources for timely resolution.

Administer the Legal Department SharePoint site and other legal systems, ensuring content is organized, maintained, and accessible in accordance with record retention requirements. Draft, edit, format, and proofread legal documents, agreements, policies, presentations, reports, and correspondence for accuracy, consistency, and professionalism. Maintain legal records, templates, and departmental documentation to support operational efficiency. Provide general administrative and project support to the Legal Department, including coordinating meetings, tracking assignments, and supporting departmental initiatives.

EXPERIENCE AND EDUCATION

Three (3) to five (5) years of experience supporting legal operations, contract administration, legal services, compliance, records management, or related functions in a law firm or corporate legal department. Associate's or Bachelor's degree in Paralegal Studies, Legal Studies, Business Administration, or a related field preferred. Paralegal certificate from an ABA-approved or accredited program is a plus. Experience administering contract management, document management, legal intake, SharePoint, or other legal operations systems preferred. Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint, with the ability to organize and maintain legal records and documentation. Strong organizational, project management, and communication skills, with the ability to manage multiple priorities, maintain confidentiality, and meet deadlines in a fast-paced environment.

OTHER QUALIFICATIONS

Strong knowledge of legal terminology, legal documentation, records management, and administrative legal processes. Ability to handle highly sensitive and confidential information with discretion, professionalism, and sound judgment. Excellent written and verbal communication skills, with the ability to effectively interact with employees, management, outside counsel, and business partners. Strong organizational, time-management, and project coordination skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Ability to work independently, exercise sound judgment, solve problems proactively, and maintain a high level of accuracy and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, and document management systems. Experience with contract management, legal intake, matter management, e-billing, or other legal operations software platforms preferred. Knowledge of records retention, document control, and legal department best practices preferred. Bilingual English/Spanish language skills are a plus. Notary Public designation preferred.

TRAVEL REQUIREMENTS

Rarely

• on average 5% of travel on a quarterly basis

WORK ENVIRONMENT

This job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets. The Legal Operations Specialist is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

Physical Requirements:

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application. Company Perks Competitive Pay at All Levels. Our Housekeepers make more with Piece Rate Pay

• designed to reward efficiency and timeliness!

401(k) Retirement Plan with Company Matching. Paid Vacation and Sick Time. Medical, Dental and Vision Benefits. Company-Paid Life Insurance and Short-Term Disability. Tuition Reimbursement. About Us With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they're family. We believe in recognizing each individual's contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.