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ATTORNEY GENERAL OF TEXAS

OAG - Child Support | Child Support Officer II - I

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What they do

A Legal Support Specialist works for a law firm, government, or a company subject to litigation, such as an insurance company. May assist with inmate processing and porale coordination. May assist with preparing and prosecuting cases, as part of a legal team or under the direction of a litigation attorney. May collect evidence, reviews files and assist with other litigation work.

$57,920 / year median in Texas

+5% projected growth

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Job Description

More Like This Between $3,833.34 and $4,300.00 Per Month Position range in Galveston County $3,857.00
  • $8,173.00 Per Month OAG
  • Child Support | Child Support Officer II
  • I ATTORNEY
GENERAL OF TEXAS
Occupation:
Detectives and Criminal Investigators
Location:
La Marque, TX
  • 775682402
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
08/13/2026 Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Selection Required
Updated:
08/13/2026
Expires:
08/13/2027
Agency Job ID:
103149 Job #: 17055247 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Help for . Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.
https:
//erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=103149&PostingSeq=1 Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General's (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their children's lives and ensuring that children in Texas receive the support they need and deserve. Child Support Officers (CSOs) conduct detailed investigations to locate absent parents; assist in establishing paternity; obtaining court orders for financial support and health care coverage for children; enforcing child support orders; responding to customer inquiries; promoting the involvement of both parents in their children's lives; and collaborating with state agencies and community organizations to serve Texas families. CSOs gain valuable investigative and legal experience and are part of a collegial team dedicated to supporting Texas children and families. CSOs experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state.

The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State¿s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans. Function DescriptionTakes the appropriate case action to locate absent parents, establish paternity for children born out-of-wedlock, establish or enforce child/medical support obligation, or initiate case closure: Conducts detailed in-office investigations to locate parties, verify employment and determine assetsPrepares documents relating to legal and administrative actions to establish or enforce child support ordersNegotiates lump sum payments from noncustodial parents who owe past due child/medical supportNegotiates out-of-court settlements and agreements with parties Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s) Documents all case actions taken using the appropriate agency tools, including but not limited to the Children Are My Priority system (ChAMP), case/court documentsReviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repositoryReviews cases to determine if the cases are eligible for closureAttends court to assist legal staff, as needed Researches case information on the computer including the ChAMP systemMaintains current knowledge of child support policies and procedures, Texas Family Law, federal regulations, and other states¿ IV-D regulationsAssesses child support cases to determine the appropriate case actionExplains Child Support Program policies, procedures, and regulations to customersResponds to customer inquiries and complaintsAssesses the validity of complaints against the IV-D program with impartialityServes as Notary PublicPerforms related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrity
MINIMUM QUALIFICATIONS
Child Support Officer (CSO)
II:
Education:
Graduation from high school or equivalent
Education:
Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialistKnowledge of Investigative practices and techniquesSkill in interviewing and negotiatingSkill in using a personal computer for word-processing and data entry/retrievalSkill in basic mathematical computationsSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.

Ability to travel (including overnight travel) up to 15% Ability to type 35 words per minute (Typing test required at time of interview)Child Support Officer (CSO)
III:
All the above minimum qualifications for a
CSO II PLUS
Experience:
One (1) year of full-time experience working in the following (or closely related) fields: full-time Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist.
PREFERRED QUALIFICATIONS
Education:
Graduation from an accredited four-year college or university
Knowledge:
Investigative practices and techniques
Other Language:
Ability to proficiently read, write, and speak SpanishTo apply for a jo