Job Title:

Loss Prevention Lead Location:

Homewise Appliance PDC Department:

Operations /

Asset Protection Pay:

$22

• 28

Reports To:

Inventory Manager / Operations Manager•

Position Summary:

The Loss Prevention Lead plays a key role in protecting company assets by identifying, investigating, and resolving causes of inventory shrink, theft, and policy violations. Unlike a traditional security guard role, this position focuses on data-driven investigations, operational audits, inventory research, and shrink prevention strategy. The LP Lead partners closely with Operations, Inventory, Reverse Logistics, Receiving, and HR leadership to build cases, tighten controls, and drive a culture of accountability and compliance across the organization. This role also supports operational inventory integrity initiatives through auditing, discrepancy research, NIL investigations, and process verification activities throughout the Distribution Center.•

Key Responsibilities:

Investigations & Case Management:

Lead and document investigations involving theft, fraud, inventory loss, inventory discrepancies, and policy violations. Build strong cases supported by system data, operational research, and camera evidence.

Shrink Analysis:

Leverage NetSuite ERP, DispatchTrack, inventory reporting, and operational audits to track transactions, identify patterns, and pinpoint root causes of shrink.

Operational Audits:

Conduct routine inventory, operational, and compliance audits to detect process gaps, inventory variances, and opportunities for operational improvement.

Surveillance Review:

Utilize camera systems as a tool to support investigations—not as a primary duty.

Inventory Research & Recovery:

Assist with NIL investigations, inventory discrepancy research, transaction audits, and inventory recovery efforts through system history review, physical audits, and operational follow-up.

Incident Documentation:

Maintain detailed reports, audit findings, variance tracking, and evidence logs to support internal actions and potential law enforcement involvement.

Cross-Functional Partnership:

Collaborate with Inventory, Shipping, Receiving, Reverse Logistics, Operations, and Store leadership to resolve discrepancies, investigate operational losses, and close shrink loops.

Training & Prevention:

Support team accountability through coaching on LP policies, inventory control procedures, operational compliance, and safety standards.

Safety Oversight:

Support OSHA and company safety compliance through warehouse walkthroughs, operational observations, and reporting.

Law Enforcement Liaison:

Represent the company in external investigations or theft recovery efforts. Audit inventory movement involving inbound receiving, outbound staging, RTV processing, customer pick-ups, and transfer activity to identify operational risks and process breakdowns. Generate and communicate shrink-related reporting, operational findings, and audit results to leadership teams.

• Qualifications:

• 2+ years of Loss Prevention, Asset Protection, or Inventory Control experience (retail or warehouse).
• Strong investigative and analytical skills, including use of ERP and surveillance data.
• Experience conducting interviews, building cases, and working with cross-functional teams.
• Proficiency in camera review systems and Microsoft Office Suite.
• Excellent communication, documentation, and follow-through skills.
• Ability to work flexible hours as needed, including weekends. Supervisory or leadership experience preferred

• Physical Requirements:

  Ability to stand and walk for extended periods. Comfortable working in both retail and warehouse settings. Ability to lift up to 30 lbs occasionally.

•

Why This Role Matters:

This is not a traditional security guard position — it is an investigative, auditing, and operational support role focused on reducing shrink, improving inventory accuracy, protecting company assets, and strengthening operational accountability throughout the Distribution Center. The ideal candidate is someone who thrives in investigations, operational research, inventory analysis, discrepancy resolution, and process control improvement

Pay:

$22.00

• $28.

00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person