Functional Area Position Purpose The Guard Shack Attendant assists in the receiving process for the manufacturing facility and performs a variety of security, monitoring, and administrative tasks to ensure the safety and proper flow of personnel, visitors, and deliveries. Position Level Support Department Facility Span of Control Indirect (no direct reports) Direct Reporting Line HR-Manager Acts as a Substitute for Other facility/security personnel as assigned Substituted by Designated facility/security team members External Relations Law enforcement, fire department, emergency medical services, delivery drivers, and visitors Scope of Responsibilities and Duties Lock and secure gated entrances and the building. Monitor surveillance cameras and report suspicious behavior. Inspect and patrol premises regularly, including front office areas. Communicate effectively with law enforcement, fire departments, and emergency medical personnel when needed. Monitor public access and ensure the security of all personnel and visitors. Respond to alarms and review security footage to determine cause or threat level. Maintain an activity log and prepare surveillance reports. Inform appropriate personnel of product deliveries. Accept and sign for deliveries from distributors. Receive and verify the accuracy of product deliveries. Read and interpret documents such as SDS, BOLs, and other shipping documents. Adhere to company policies and legal regulations. Provide technical information related to chemical safety. Collaborate with Human Resources on workers' compensation claim management. Perform other related duties as assigned by management. Requirements and Competencies Education High school diploma or GED, or 3-6 months related experience and/or training, or an equivalent combination of education and experience. Experience Basic knowledge of Microsoft Office (Word, Excel, Outlook). Technical Competencies Good surveillance and observation skills. Working knowledge of public safety, security operations, and procedures. Understanding of OSHA and environmental regulations. Ability to exercise sound judgment. Strong reporting and documentation skills. Leadership Competencies Ability to follow directions and work effectively within a team. Strong verbal and written communication skills. Ability to work in a variety of roles and adapt to changing needs. Detail‑oriented with strong organizational skills. Scope of Key Performance Indicators (KPIs) Operational / Team KPIs (measuring process efficiency, timeliness, quality, and collaboration) Accuracy of visitor and delivery records Incident response time Compliance with security protocols Quality and completeness of surveillance logs/reports Effective communication with internal departments and external responders