Loss Prevention Agent

Description At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As the Loss Prevention Agent at Torrid, you will safeguard company assets within the Distribution Center by monitoring inventory movement, enforcing security protocols, and investigating potential loss or safety risks. This role ensures a secure and compliant environment through surveillance, audits, access control, and partnership with operations teams to prevent theft, minimize shrink, and protect both people and property.

WHAT YOU'LL DO

Perform daily physical security inspections and merchandise accuracy audits to identify potential risks and ensure adherence to company standards. Monitor security policies and procedures to maintain a safe and compliant workplace. Conduct visitor check-ins, bag checks, and non-compliance reporting in accordance with standard operating procedures. Assist with internal theft investigations while maintaining strict confidentiality and professionalism. Support access control systems, ensuring only authorized personnel enter secured areas. Act as the Distribution Center "greeter," providing a welcoming and professional first impression for visitors, drivers, and employees. Monitor daily DC activities using surveillance systems and escalate irregularities as needed. Partner with Distribution Center leadership and Corporate Loss Prevention to identify process improvements that reduce shrink and enhance safety. Uphold and promote Torrid's culture and values through integrity and teamwork, WHAT

YOU'LL NEED

2+ years of Asset Protection or Security Guard experience. Exceptional interpersonal skills and patience with the ability to remain calm under pressure.

PC Skills:

Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

WHAT YOU'LL GET

A culture where people are accepted and encouraged to be who they are. Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses. Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account Generous 50% employee discount and access to employee-only sales. Tuition reimbursement program Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.