Department:

Risk Management and Loss Control Employment Type:

Permanent -

Full Time Location:

Home United States Reporting To:

Michael DiNapoli Compensation:

$45,000 - $50,000 / year Description Our Story Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America , we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store We are on the lookout for a Training Specialist who will be responsible for developing the knowledge and skills of our independent contractors and staff. As the Training Specialist, you will assist with new hire orientation, continued development, and provide education and support to both field personnel and internal staff. The Training Specialist will track the progress of individuals through offered programs to ensure all business goals and objectives are achieved. This dynamic, high-visibility role will provide support to various departments by means of video calls, phone calls and email. This individual must maintain strong industry knowledge and keep pace with changes in program material, department processes and goals. Key Responsibilities Provide orientation and education to new field and internal personnel through courses, educational videos, and one-on-one sessions as needed Monitor training operations to identify opportunities to expand service offerings and/or improve processes via identification of best practices Regularly report progress against established goals. Adjust goals and communicate new goals as circumstances require Coach and mentor field personnel and internal staff Provide feedback regarding training material to Training Manager Assist in developing and maintaining training material Ensure the onboarding and training of new field representatives and internal personnel in a timely manner Maintain strong communications with the other departments This is a full-time, remote position. Skills, knowledge & expertise Bachelors' degree in related field OR equivalent work experience in Personal and Commercial Lines Insurance Three years of experience in the insurance inspection industry or a related field is preferred (significant relevant experience can substitute for the education/specific industry requirement)

Results Oriented:

Achieves business goals, meets quality, service, and productivity standards, and meets deadlines

Leadership/Training Development:

Confident, inspires and motivates others, influences effectively, accepts and gives feedback, recognizes others' contributions Excellent planning and organizational skills: Prioritizes and plans work efficiently, sets goals, and develops action plans Superb oral and written communication skills Possess the ability to work both independently and collaboratively Equal Employment Opportunity & Legal Notices Benefits At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees.

Our comprehensive benefits package includes:

Medical, dental, and vision plans to support your health and that of your family A 401(k) plan with employer matching Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees Paid holidays Life insurance and short‑term and long‑term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Background Check & Fair Chance Compliance Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements. Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. AI Policy At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. 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